Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Great sound
on December 6, 2023
Posted by: jmojica
Gender:Male
Length of ownership:3 months
Happy I bought. these comfortable and clear sound. Thank you.
Written by a customer while visiting bose.com
Customer Rating
5
All things good!
on December 6, 2023
Posted by: DeListener
Gender:Female
Length of ownership:1 month
I am loving the incredible sound, ease of use, and comfort of my earbuds. Bose does it again. The “quiet” and “aware” modes are just amazing. I’m able to carry out all my activities with ease because the earbuds fit beautifully in my ear.
Written by a customer while visiting bose.com
Customer Rating
5
The best I have ever bought
on December 6, 2023
Posted by: Frost Wolf
Gender:Male
Length of ownership:3 months
I've had these earbuds for a few months now, and man it was the best purchase I've made. Love the sound it makes when you take it out put them in your ears. The only thing is the case is a little weak. Just from having them in my pocket the top of it is already off center, so get a case to protect it.
Written by a customer while visiting bose.com
Customer Rating
5
Better Bose
on December 5, 2023
Posted by: Eval
One o f the better BOSE products I’ve bought yet!Better BOSE
Written by a customer while visiting bose.com
Customer Rating
1
None offered
on December 5, 2023
Posted by: Totally unhappy customer
Gender:Male
Length of ownership:1 month
I am excessively disappointed with the product. I anticipated, based on product specs, that i could use the left ear as controller for the ear buds. I would not have given one star because my review would be NO stars
Response from bose.comBy Customer Support, December 7, 2023
Hello,
We're sorry to hear of your disappointment. It is possible to use the left earbud independently, you need to enable this feature within the Bose Music app under your product settings. If you require any additional support, do reach out to us via https://bose.life/47L3flH where an agent will be happy to help.
Tegan - Customer Support
We're sorry to hear of your disappointment. It is possible to use the left earbud independently, you need to enable this feature within the Bose Music app under your product settings. If you require any additional support, do reach out to us via https://bose.life/47L3flH where an agent will be happy to help.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
on December 5, 2023
Posted by: Tokes
Have three BOSE. Ear phones and two Bluetooth speakers.
Could items be shown to show how big/small items actually are. Also, explain the differences of each item, in a little better detail. Got a couple as gifts.
Could items be shown to show how big/small items actually are. Also, explain the differences of each item, in a little better detail. Got a couple as gifts.
Written by a customer while visiting bose.com
Customer Rating
3
Decent but not great
on December 5, 2023
Posted by: DfromRO
Gender:Male
Length of ownership:1 week
Cheap plastic case. Sound quality is good, but connectivity is poor and I’ve had to rest multiple times.
Response from bose.comBy Customer Support, December 6, 2023
Hello,
Thanks for leaving your thoughts of QC Earbuds II.
It's great to hear you were impressed with the sound quality of the buds but it's disappointing to learn you had issues with connectivity. A key reason why this could be happening is you may be venturing too far away from the source device. Aim to stay within 10m/33ft of the device when in use, and be aware that other electrical devices can cause interference.
We have a handy troublehooting page on our website that you can follow if you experience problems with connectivity: https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/qc_earbuds_ii/article.html. If you continue to experience issues, please do not hesitate to reach out to us. We'd be happy to help. https://bose.life/3ET4mCs.
Jeff - Customer Support.
Thanks for leaving your thoughts of QC Earbuds II.
It's great to hear you were impressed with the sound quality of the buds but it's disappointing to learn you had issues with connectivity. A key reason why this could be happening is you may be venturing too far away from the source device. Aim to stay within 10m/33ft of the device when in use, and be aware that other electrical devices can cause interference.
We have a handy troublehooting page on our website that you can follow if you experience problems with connectivity: https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/qc_earbuds_ii/article.html. If you continue to experience issues, please do not hesitate to reach out to us. We'd be happy to help. https://bose.life/3ET4mCs.
Jeff - Customer Support.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on December 5, 2023
Posted by: Phillip
Gender:Male
Length of ownership:1 month
Great ear buds for the price and great sound every one needs them
Written by a customer while visiting bose.com