Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Mic
on December 9, 2023
Posted by: Phonecalls
Gender:Male
Length of ownership:3 months
On.y one thing I am not satisfied with, that is that the mic is not at the bottom of the buds so often callers say it is hard to hear me. Other than that I love them
Bought this two months ago and the left bud won't charge, plus Bose make it hard to return stuff
Response from bose.comBy Customer support, December 9, 2023
Hello Sam, our products have a 90-day return policy from the date of purchase, if your product has passed that period, our technical support teams can assist with troubleshooting and service options. Regarding the charging issue, I recommend that you try some of our recommended troubleshooting steps that can be found here: https://bose.life/3RxJJU3. Should you need any additional support, please feel free to reach out to our technical support teams who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support
I’ve been using these earbuds daily for three hours a day over the past two weeks. I’ve only charged the case with the buds in it once. They have lasted for many hours on one charge and the case quickly gets them back to full charge.
The earbuds fit me well out of the box, but there are high quality adjustable bands and nodes. They are terrific at blocking out the outside world in public transit, but the aware mode is useful for times you want to be able to hear what is going on around you like when I’m riding my bike after getting off public transit.
Overall, these earbuds offer great value as well as features and the sound quality is what you would expect from Bose. Compared to my Apple and Beats, these are much better and the call quality is superb in comparison.
Bought to replace previous wired noise cancelling in ear buds from Bose , which worked well over many years . The improvement in noise cancelling is impressive , blocking even loud background noise . Equally impressive is the improvement in sound quality. Listening to familiar tracks , I now hear detail and depth previously unknown. So impressed , we bought two sets as Christmas gifts for our sons to replace their existing items from Beats and Apple