Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Enjoying the noise canceling feature
on December 13, 2023
Posted by: Jevans
Gender:Male
Length of ownership:1 month
Have been a fan of Bose for many years. These weee an upgrade from my current wireless earbuds and they are FANTASTIC!
Written by a customer while visiting bose.com
Customer Rating
4
Great sound quality
on December 13, 2023
Posted by: BigDaddy
Gender:Male
Length of ownership:1 month
These ear buds have amazing big sound!! Once I worked out the bugs with making them fit in my ears they stay in very well it just takes a bit to make the proper adjustments. I give these 4 stars because the battery life is horrible. I'm a contractor and use these all day but these are only good for about 5 to 5 and a half hours depending on the volume. If they lasted 8 hours I would give them 5 and half stars!
Written by a customer while visiting bose.com
Customer Rating
4
Bose Quality -ish
on December 12, 2023
Posted by: Rod M
Gender:Male
Length of ownership:1 month
Bought 16 days ago (26 NOV). Pros: awesome sound, clarity with voices, rumbled bass, long-lasting battery life on both buds and case. Cons: Wireless case sold separately; have to pay close attention to the buds making connection with their charging contacts inside the case to recharge them. Otherwise, you’ll have buds at 70% charge, or less, even after a full day of “charge”.
Written by a customer while visiting bose.com
Customer Rating
2
on December 12, 2023
Posted by: Shell
Gender:Male
Have problems connecting frequently, and have to repair
Response from bose.comBy Customer Support, December 13, 2023
Hello Shell,
I am sorry to hear that you are having connectivity issues with your QuietComfort® Earbuds II.
I suggest you try to fully reset the earbuds, following these steps: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001boakAAA&language=en_US
If you need further assistance, please contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
I am sorry to hear that you are having connectivity issues with your QuietComfort® Earbuds II.
I suggest you try to fully reset the earbuds, following these steps: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001boakAAA&language=en_US
If you need further assistance, please contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
on December 12, 2023
Posted by: Bil
Gender:Male
Length of ownership:1 month
Received as a gift and I am loving the sound quality. People on the other side of the call mention the background noise from time to time
Written by a customer while visiting bose.com
Customer Rating
5
Awesome!!
on December 12, 2023
Posted by: DjJeremy
Gender:Male
Length of ownership:1 week
I got these for a Christmas gift. They are absolutely awesome. The noise canceling feature greatly surpasses my galaxy pro buds. They're comfortable and stay in place during my workout
Written by a customer while visiting bose.com
Customer Rating
5
Love 'em
on December 12, 2023
Posted by: 09
Gender:Male
Length of ownership:1 month
Best buds I've ever used. Great spinner love the quiet feature.
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable
on December 11, 2023
Posted by: Bruce77
Gender:Male
Length of ownership:1 month
I really like them, great quality sound and comfortable.
Written by a customer while visiting bose.com