Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Excellent NC headphones
on September 27, 2022
Posted by: tdisonline
Gender:Male
Length of ownership:1 month
So excited to review this headphones. It checked all the boxes on my list with excellent score. I was looking for a good quality noise cancelling headphones that had high audio quality as well. Having used Bose's Sport headphones that does not have noise canceling, was very annoying and finally Bose filled the gap with this one. It has great fit on the ears, near 0 noise cancellation and great sound. Battery life is great too, I could use it for almost 3 days with about 2-3 hours of listening to music. The compact size and light weight is easy to carry in pocket. Only thing I missed in this one compared to Sports model is "Find Me" feature. It is not possible to located it remotely and hence could be easy to loose it.
Written by a customer while visiting bose.com
Customer Rating
5
Great Buds with Great Noise Cancellation
on September 27, 2022
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
I love the size of Bose QuietComfort Earbuds II. I currently have over the ear headphones but they are bulky to carry all the time back and forth for work. These are great because they are so compact and easy to carry. They are great right out of the box with the fit and didn’t even have to adjust the fit at all. Very comfortable and don’t have a problem with long wear time nor with the batteries dying at all. Anytime I take them out I put them right in the case to charge and it doesn't take too long for them to have a full charge or close to it. Never had wireless earbuds before and having a great experience with them so far.
Written by a customer while visiting bose.com
Customer Rating
3
Not what I expected
on September 26, 2022
Posted by: ownwrseenyme
Gender:Male
Length of ownership:1 week
First and foremost, these earbuds are the most comfortable I've ever used. I can't stand using buds that irritate my ears or are constantly uncomfortable. Second, the sound quality and clearness is the reason why Bose is the best around. The noise cancellation feature is definitely the best around where you literally cannot hear anything but whatever you're listening to. The Bose app was a breeze to install and easy to follow instructions in order to connect with my device. The area's that I was not impressed were in connectivity on phone calls and charging. So when I would use these to make calls, there was also an echo and/or static; something I've never experienced with any type of buds. The other problem was when I would place the buds into the case, they wouldn't charge unless the case was plugged in. Again, this is something I've never experienced with buds that have a rechargeable case.
Response from bose.comBy Nelson Penney, Global Customer Service, October 19, 2022
Hello,
Thanks for reaching out and providing your feedback. We're glad to hear that you're loving the audio, noise cancellation and comfort of your headphones. We'd like to get additional information as to what issues you're facing with charging and calls. When you place your earbuds into the charging case, these should begin to charge via the charging cases battery, if the battery life has depleted from your case, then you will need to plug to power to charge both items. As for calls, we'd suggest ensuring that you have the correct ear tips for ears, this can take some time to get right, you can find our fit guide here: https://bose.life/3eJezbG If you require any additional support, do reach out to us via https://bose.life/3yTfrkL
Tegan - Customer Support
Thanks for reaching out and providing your feedback. We're glad to hear that you're loving the audio, noise cancellation and comfort of your headphones. We'd like to get additional information as to what issues you're facing with charging and calls. When you place your earbuds into the charging case, these should begin to charge via the charging cases battery, if the battery life has depleted from your case, then you will need to plug to power to charge both items. As for calls, we'd suggest ensuring that you have the correct ear tips for ears, this can take some time to get right, you can find our fit guide here: https://bose.life/3eJezbG If you require any additional support, do reach out to us via https://bose.life/3yTfrkL
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Totally awesome earbuds
on September 26, 2022
Posted by: pandit1977
Gender:Male
Length of ownership:1 week
I have very positive opinion about Bose earbuds and QuiteComfort Earbuds II has kept the promise of the best sound quality. These earbuds are so comfortable to wear for long hours and ANC is excellent. It pairs quickly with my phone and sound controls are very easy with just a tap on the earbuds. Overall, the best earbuds I have used so far and I am definitely going to recommend them to my friends.
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound and Quality
on September 26, 2022
Posted by: rodmanila
Gender:Male
Length of ownership:1 month
Was very excited to receive these as I know Bose holds their standards high when it comes to sound. I have been using the Bose QC II earbuds everyday since I received them and have no complaints so far. The bass, clarity, volume are perfect. The addition of the app really helps with customizing them to your liking. Quiet mode really cancels out the sound when you want to ignore the ambient noise around you. Aware mode really helps to let you hear background noise while still enjoying what you are listening to. The touch controls were easy to learn, as I've been used to using the phone to change song and volume. Would 10/10 recommend these earbuds to anyone that wants impeccable sound and audio quality.
Written by a customer while visiting bose.com
Customer Rating
5
Quality, Comfort and Amazing Noise Canceling
on September 26, 2022
Posted by: Caitlin128
Gender:Female
Length of ownership:1 month
took a few days to really get a feel for these earbuds as the previous pair I had sworn was the best was hard to compare with.. Bose did it though! Their noise canceling was hands down game changer along with the quality of sound and comfort.. can't forget comfort! Really though! I pop in these bad boys and the sound from my 6 screaming kids is miniscule and allows for a great work from home environment lol! I know other parents will understand just how important good quality noise canceling is!! The music sounded soooo much clearer and crisp in theses earbuds too!! True bose quality hands down!! Nothing really compares to the sound they put out!! They are amazing!! Comfort was an added bonus! I'm not a fan on how most earbuds kinda hurt after a while but these you can wear and they don't make your ears ache or feel sore. They are a perfect pair of buds! My only issue was the software update. It was a bit wonky and I would have liked some progress bar or information on what was being updated.. it was just a bit off putting but not enought to take away from the quality of the product.
Written by a customer while visiting bose.com
Customer Rating
5
Cool Earbuds
on September 26, 2022
Posted by: Cai3131
Gender:Female
Length of ownership:1 month
I like the design and these earbuds fit perfectly. The sound quality is amazing. I can hear everything in the music I listen to. It has great sound quality for talking on my phone as well as watching movies, TV shows and clips. It charges good and lasts all day.
Written by a customer while visiting bose.com
Customer Rating
5
Best ANC I have ever had!
on September 26, 2022
Posted by: Bps23
Gender:Male
Length of ownership:1 month
I have been using the new Bose Quiet Comfort II buds for about 2 weeks now and have been very impressed! I travel for work and the ANC on these things are a game changer. It literally turns off any sound and somehow allows the right sound to come thru so I can turn off the ANC in time to get important info. The comfort far exceeds my precious buds, not to mention blows the ANC away. I look forward to using these buds going forward.
Written by a customer while visiting bose.com