Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Excellent Sound! The Bose QC II Earbuds
on September 29, 2022
Posted by: Myke D
Gender:Male
Length of ownership:1 week
Got these on the first day of release. I truly didn't care for the prior QC Earbuds 1 so I was hopeful that this product would be an improvement over that. Bose DELIVERED!!!!!
Written by a customer while visiting bose.com
Customer Rating
4
Superb sound quality. Missing some features.
on September 29, 2022
Posted by: ptrom
Gender:Male
Length of ownership:1 month
The noice cancelling is like not others. Superb sound quality. But missing some useful features. Wish you'd bring back wireless charging. Need a better way to switch between devices from the earbuds or case.
Written by a customer while visiting bose.com
Customer Rating
5
Bose QC II
on September 29, 2022
Posted by: Sam
Gender:Male
Length of ownership:1 week
Whenever I get earbuds I always need to have noise cancellation, amazing sound quality and deep bass. The QC II earbuds have all 3. The sound quality is the same level as the AirPods Pro and probably even better. What makes it better is the Bose music app that you can use to customize your sound experience with the EQ. With this, I was able to increase the bass, being a metalhead it’s super important. And the noise cancellation was superb, even without it activated, the buds provide a solid seal without it being activated. These are significantly better than the previous QC earbuds, in terms of design, and comfort and sound quality.
Written by a customer while visiting bose.com
Customer Rating
4
Solid choice
on September 29, 2022
Posted by: Tbone
Gender:Male
Length of ownership:1 week
So, I love the way they fit especially compared to the series 1. I also bought the Apple Air Pod Pro Gen 2 and am giving the edge to Bose due to sound quality and Noise Cancelling. That said, I gave it only 4 stars because I fully charged them and then put them in my computer case where they sat for 1 week and I pulled them back out and they were both down to 10% charge. That's a complete deal breaker for me. That said, the Gen 1 would last forever and keep a full charge so I suspect it's a software glitch. I did upgrade the case when I received it and once I recharged the pods it showed an update for the pods. I fully charged them on Monday night and it's now Thursday and I just connected them to my phone and they show 100%. I'm not yet 100% sure that the issue is resolved so I'm leaving my review at 4 for the moment.
Written by a customer while visiting bose.com
Customer Rating
4
My new favs
on September 29, 2022
Posted by: Theo
Gender:Male
Length of ownership:1 week
I’ve had them for about 2 weeks. They definitely have become one of my top 5. Just don’t like the fact that the left bud can’t be used independently.
Response from bose.comBy Tegan, Customer Support, February 21, 2023
Hi Theo,
We're glad to hear that you're loving your headphones!
As great as your QuietComfort® Earbuds II sound together, we know there are times when you want to use just one of your earbuds. You can now use either the left or right earbud for listening and calls with Independent Single-Bud Use. This new feature lets you seamlessly switch between your earbuds, and if one earbud runs out of battery life or disconnects from Bluetooth®, you can continue listening with the other earbud without interruption. To access Independent Single-Bud Use, make sure the software on your QuietComfort® Earbuds II is up to date.
Tegan - Customer Support
We're glad to hear that you're loving your headphones!
As great as your QuietComfort® Earbuds II sound together, we know there are times when you want to use just one of your earbuds. You can now use either the left or right earbud for listening and calls with Independent Single-Bud Use. This new feature lets you seamlessly switch between your earbuds, and if one earbud runs out of battery life or disconnects from Bluetooth®, you can continue listening with the other earbud without interruption. To access Independent Single-Bud Use, make sure the software on your QuietComfort® Earbuds II is up to date.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Bose quiet comfort II
on September 29, 2022
Posted by: PLANET5
Gender:Male
Length of ownership:1 month
Personally I’m having an issue with the fact that the volume control is set at a level that is no different than the quiet comfort earbuds that I currently have as well and I’m seriously tempted to return the product.
Written by a customer while visiting bose.com
Customer Rating
5
always bose sound
on September 29, 2022
Posted by: Skip
Gender:Male
Length of ownership:1 month
the only thing that i have to say is that it took a phone call to understand the software/firmware updates
Written by a customer while visiting bose.com
Customer Rating
5
Great Quality Buds
on September 29, 2022
Posted by: Ducatigator
Gender:Male
Length of ownership:1 week
I have always used Bose Quiet Comfort. Love the sound and quality. New phones don't have wired earphone plugs anymore so I needed to get air buds. I did some research and almost go the Samsung ones thinking it would be the appropriate match since they just released a brand new model and had great reviews. However, I saw Bose was coming out with these so I decided to wait a month until they were released and placed a pre order. History repeats itself. If you love Bose in any of their product line, you will LOVE these. Beautiful sound quality, easy auto connect, great battery life and really good pricing. You can use one at a time and once it comes on as soon as you put them in your ear. Same goes when you take them out, they auto turn off. Also, super comfortable. Fits perfectly in my ear. Bose did it again. So happy with my purchase. So much, that now I want to buy the portable speaker they came out with. I tried it last night and it was awesome. Much better then by JBL and a bit better than the Sonos. Bravo
Written by a customer while visiting bose.com