Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Great Product
on September 29, 2022
Posted by: Hubert
Gender:Male
Length of ownership:1 month
Bought this a month ago or so and am completely pleased! I love them…
Written by a customer while visiting bose.com
Customer Rating
5
Still The Best
on September 29, 2022
Posted by: Sugarsteve
Gender:Male
Length of ownership:1 month
Didn't think Bose could outdo original Bose quiet comfort. Well, they just broke another barrier. Bose comfort earbud II has more crisp, clear, thunderous quality sound than any earbud on the market.
Written by a customer while visiting bose.com
Customer Rating
5
Bose's Best-Ever Earbuds
on September 29, 2022
Posted by: pbrody
Gender:Male
Length of ownership:1 week
I've been using these for a couple of weeks (since they launched) and these are by far the best Bose earbuds ever. Noise cancellation is great, though this was expected and has always been the case, but this particular set makes some big improvements that will lead me to use them much more frequently than I have other Bose headsets in the past.
The most important is better phone call and video conference audio quality. I spend many hours each day on the phone and this has historically been a weak point for Bose headsets, but people say they hear me clearly with these on.
The second big improvement is comfort. The slight customizability of these headphones is just enough to make them fit comfortably in my ears - more so than most other headsets.
The much smaller charging case is a plus too.
Lack of multi-point connectivity and moving between devices is clumsy still and could benefit the most from improvement at this point.
Overall, very good and taking "ear share" from my AirPods quickly.
Written by a customer while visiting bose.com
Customer Rating
4
Great fit
on September 29, 2022
Posted by: Dill
Gender:Male
Length of ownership:1 month
I like the way they fit in my ear and the sound quality
Written by a customer while visiting bose.com
Customer Rating
4
BOSE EARBUDS
on September 29, 2022
Posted by: MIGGMASTER
Gender:Male
Length of ownership:1 week
Great Earbuds for listening to music and watching a movie, but for talking to someone on the phone they are horrible. People think your in a cave you sound far away and echoing horrible for that I wish they would have been great for that also and I would have been very very happy with them I love Bose.
Response from bose.comBy Tegan, Customer Support, September 29, 2022
Hello,
Thanks for your feedback, we're glad to hear that you're loving your QuietComfort Earbuds II. Sorry to hear that you're having some issues with call quality, check out our support guide here: https://bose.life/3SBVAOx This should help improve the quality.
Tegan - Customer Support
Thanks for your feedback, we're glad to hear that you're loving your QuietComfort Earbuds II. Sorry to hear that you're having some issues with call quality, check out our support guide here: https://bose.life/3SBVAOx This should help improve the quality.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Sound quality is terrific!
on September 29, 2022
Posted by: Rlmgolfer
Gender:Male
Length of ownership:1 week
I expected great noise cancelation front Bose but the sound quality makes these new buds my favorite. I've used Sony XM4s, LinkBuds S, airpods pro 1 and airpods 3, but the new Bose is the best. Sound quality and comfort plus decent call quality are my main criteria. These hit all the marks for me.
Written by a customer while visiting bose.com
Customer Rating
4
Some trouble conn
on September 29, 2022
Posted by: JR
Gender:Male
Length of ownership:1 month
I find that the QC2 sometimes does not want to connect with my iPhone. I have had to “forget this device” and start the pairing process over to get them to connect. Once they are connected I love them.
Response from bose.comBy Tegan, Customer Support, September 29, 2022
Hi JR,
We're glad to hear that you're loving your new earbuds. Sorry that you have had some issues getting connected to your iPhone, clearing the Bluetooth list is a great troubleshooting step. Do also ensure that your earbuds and Bose Music app are up to date, you can perform all updates via your phone in the app. If this persists, do not hesitate to reach out to us via https://bose.life/2kOgS12 to get further details and we can resolve this for you.
Tegan - Customer Support
We're glad to hear that you're loving your new earbuds. Sorry that you have had some issues getting connected to your iPhone, clearing the Bluetooth list is a great troubleshooting step. Do also ensure that your earbuds and Bose Music app are up to date, you can perform all updates via your phone in the app. If this persists, do not hesitate to reach out to us via https://bose.life/2kOgS12 to get further details and we can resolve this for you.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best so far!
on September 29, 2022
Posted by: Another Voice
Length of ownership:1 week
After owning numerous Bose products, and after using Apple Ear Buds, I can safely say that these are far and away the best for noise suppression and sound quality. I’ve tried them in aircraft - superb! Loud cars - fantastic! Sound quality, even under these conditions, is outstanding! My only quibble is that the light on the case remains on whenever plugged in, it doesn’t change color or simply go out when fully charged. That’s the sum total of my negative comments!
Response from bose.comBy Tegan, Customer Support, September 29, 2022
Hello,
Thanks for providing your feedback, we are glad to hear that you're enjoying the superb sound quality and noise cancellation of your product. There is a small light on the front of the charging case to indicate your charge level, you can find the LED guide here if you require additional information of this: https://bose.life/3Rsqeca
Tegan - Customer Support
Thanks for providing your feedback, we are glad to hear that you're enjoying the superb sound quality and noise cancellation of your product. There is a small light on the front of the charging case to indicate your charge level, you can find the LED guide here if you require additional information of this: https://bose.life/3Rsqeca
Tegan - Customer Support
Written by a customer while visiting bose.com