Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
3
Pairing
on October 1, 2022
Posted by: Tarponman
Gender:Male
Length of ownership:1 month
Pairing isn’t consistent as is the original QC Earbuds.
Response from bose.comBy Tegan, Customer Support, October 2, 2022
Hello,
We're sorry to hear that you're having some concerns with pairing your headset. Take a look at our pairing guide here: https://bose.life/3M0NywD If you require any additional support, do not hesitate to reach out to us directly.
Tegan - Customer Support
We're sorry to hear that you're having some concerns with pairing your headset. Take a look at our pairing guide here: https://bose.life/3M0NywD If you require any additional support, do not hesitate to reach out to us directly.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic Earbuds
on October 1, 2022
Posted by: WolfietheStronzo
Gender:Male
Length of ownership:1 month
I didn’t think I would be satisfied, much less impressed with these earbuds. I have come to expect a lot from Bose and they did not disappoint. I was fully immersed in pure noise-canceling bliss when I put both buds in for the first time. I would gladly disconnect from the world any time with these on. They hold a great charge. The vertical case style took some getting used to but it is a minor complaint if that. They were comfortable right out of the box into extended time used. My large ears took them right in and with my hair covering them, you’d think I was blatantly ignoring the public-I was. 10/10.
Written by a customer while visiting bose.com
Customer Rating
3
touch control not so good
on September 30, 2022
Posted by: rjam
Length of ownership:1 week
to use the slide up or down for volume no matter how lightly I touch it goes into pause..very frustrating
Response from bose.comBy Tegan, Customer Support, October 2, 2022
Hello,
For volume controls, please ensure that you have enabled the volume control in the Bose Music app. For instruction on how to do this, please follow our support link here: https://bose.life/3UZ5b3R
Tegan - Customer Support
For volume controls, please ensure that you have enabled the volume control in the Bose Music app. For instruction on how to do this, please follow our support link here: https://bose.life/3UZ5b3R
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best In Ear Bose Ever
on September 30, 2022
Posted by: mrbliss345
Gender:Male
Length of ownership:1 month
Bose raised the bar again! The best sounding ear phones. The fitting tips and ring is brilliant. The ANC is good as you can get. The bass is top shelf. The EQ and ability to customize is unrivaled. I am
an apple guy but Bose earphones are just better !
Love the size and weight. But it’s the sound of all music types heavy metal or techno house. the phone calls are crisper and not dropping calls or connections. My only negative is no atmos ( spatial anudio) and because the ear phones are smaller , they are a little harder getting out of the case if you have bigger fingers. true wireless charging is missing but i think a connection charges faster and more consistent. The best in esr on the market !
an apple guy but Bose earphones are just better !
Love the size and weight. But it’s the sound of all music types heavy metal or techno house. the phone calls are crisper and not dropping calls or connections. My only negative is no atmos ( spatial anudio) and because the ear phones are smaller , they are a little harder getting out of the case if you have bigger fingers. true wireless charging is missing but i think a connection charges faster and more consistent. The best in esr on the market !
Written by a customer while visiting bose.com
Customer Rating
4
Great new design
on September 30, 2022
Posted by: Bj82
Gender:Male
Length of ownership:1 month
My 3rd pair of Bose CQ wireless headphones there’s nothing better.
Written by a customer while visiting bose.com
Customer Rating
5
Improved Bass from QC
on September 30, 2022
Posted by: Leevitalone
Gender:Male
Length of ownership:1 month
The sound quality has improved with the lower end noticeable in the genres that I listen too. Metal, Pop, Singer/Songwriter, no Rap or Hip Hop. Fitvwas excellent right out of the box
Written by a customer while visiting bose.com
Customer Rating
3
Great sound but fall from my earls all the time.
on September 29, 2022
Posted by: BECKY
Gender:Female
Length of ownership:1 month
These earphones have a great sound but unlike my previous bose earphones that fit snuggly in my ear, this set falls all the time which is highly inconvenient!
Response from bose.comBy Tegan, Customer Support, September 30, 2022
Hello,
We're happy to hear that you're loving the audio quality of your headphones. Sounds like you haven't found the right ear tip combination for you yet, take a look at our guide here to help: https://bose.life/3DhhIt2
Tegan - Customer Support
We're happy to hear that you're loving the audio quality of your headphones. Sounds like you haven't found the right ear tip combination for you yet, take a look at our guide here to help: https://bose.life/3DhhIt2
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Struggle with charging airbuds
on September 29, 2022
Posted by: PT
Gender:Male
Length of ownership:1 week
The sound and noise cancellation is amazing. What I’m struggling with is the only reliable way to ensure the airbuds recharge is to remove the rubber seal. Not sure how to resolve this.
Response from bose.comBy Tegan, Customer Support, September 30, 2022
Hello,
Thanks for reaching out, we're happy to hear that you're loving the noise cancellation and audio of your headphones. We'd love to get further details on what you are experiencing whilst charging, you should not need to remove the ear tips and stability bands to receive a charge. Reach out to us via https://bose.life/2kOgS12 for assistance.
Tegan - Customer Support
Thanks for reaching out, we're happy to hear that you're loving the noise cancellation and audio of your headphones. We'd love to get further details on what you are experiencing whilst charging, you should not need to remove the ear tips and stability bands to receive a charge. Reach out to us via https://bose.life/2kOgS12 for assistance.
Tegan - Customer Support
Written by a customer while visiting bose.com