Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Sound quality improvement
on October 2, 2022
Posted by: Joe
Length of ownership:1 month
Improvement on sound but I dislike changed ear style fittings
Written by a customer while visiting bose.com
Customer Rating
5
Superb Sound!
on October 2, 2022
Posted by: BigZo43
Gender:Male
Length of ownership:1 week
I purchased 2 weeks ago and wow, I'm blown away! My music sounds superb and the noise canceling is phenomenal! As much as I loved my original Bose QC earbuds, the QCII are truly on another level.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent features
on October 2, 2022
Posted by: N1TATO
Gender:Male
Length of ownership:1 month
I bought this like a month ago and very happy great sound. Great everything.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent noise cancellation with a great fit
on October 2, 2022
Posted by: ESTx
Gender:Male
Length of ownership:1 month
Bought the QC2 earbuds to replace my AirPods Pro. Much better noise cancellation, which is very important since I fly frequently. Music quality is also improved — especially useful to adjust low/mid/high EQ (via the Bose Music app). Lastly, the earbuds fit so much better than the AirPods. No fear of falling out when running anymore. Suggestion: need seamless transition between paired devices rather than having to manually switch between laptop, phone, tablet, etc. Hopefully this can be fixed with a firmware update.
Written by a customer while visiting bose.com
Customer Rating
4
Bose Quite Comfort ll
on October 2, 2022
Posted by: Dlh13
Gender:Male
Length of ownership:1 month
I reasonably purchased my Bose Quiet Comfort ll ear buds directly from Bose not a retail store. First of all they have outstanding sound and features. I have nearly every Bose ear buds they have made a these are truly the best so far. Now my issue, l pair my ear buds to my wi fi on my computer. Each sets of ear buds connect to the pc and have Bose Connect available so you can set your ear buds to your individual taste. All available on computers up to windows 10. You can not use the Bose ll this way on a computer with windows 11. There is no app for Bose Connect. So you are stuck with the sounds you here with no way to adjust to your personal preference or taste. A big mistake for ear buds at this price. I am extremely disappointed I was not informed of this when connecting to a computer blue tooth running windows I software. A exceptional product which l am disappointed in. Only way out is to buy the Bose 700 head phones and l wanted ear buds or I would have. Please don’t misunderstand, l believe your product is excellent l just wish l was told about this major issue before l purchased. Some buyers will be happy others will not.
Response from bose.comBy Tegan, Customer Support, October 2, 2022
Hello,
Thanks for your feedback, we are happy to hear that you love the features and outstanding sound of your headset. The QuietComfort Earbuds II use a Bluetooth connection in order to connect to your product. Via a smartphone device you can connect by the Bose Music app, via computer you will want to connect directly via your computer settings. To find out how to connect to your computer, follow this support link. https://bose.life/3M0NywD
Tegan - Customer Support
Thanks for your feedback, we are happy to hear that you love the features and outstanding sound of your headset. The QuietComfort Earbuds II use a Bluetooth connection in order to connect to your product. Via a smartphone device you can connect by the Bose Music app, via computer you will want to connect directly via your computer settings. To find out how to connect to your computer, follow this support link. https://bose.life/3M0NywD
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great noice cancellation
on October 2, 2022
Posted by: Brian
Gender:Male
Length of ownership:1 month
Better than my quiet comfort ear buds from a noice cancellation perspective.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing New Product
on October 2, 2022
Posted by: Super Model
Gender:Male
Length of ownership:1 month
I have the original model. However, as good as the original version are. These new ones are a whole different level. The sound, the fit and style are definitely worth purchasing this new model
Written by a customer while visiting bose.com
Customer Rating
5
JUST KEEPS GETTING BETTER!
on October 2, 2022
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
Couldn't be happier. My other earbuds would come loose sometimes, especially when I got really intense in the gym. I still loved them, but these new smaller earbuds are hands down top of there class. If you are tempted but not sure if you want to spend the money, DO IT! I promise you won't be disappointed! Great Job Bose!
Written by a customer while visiting bose.com