Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
3
Charging I issues
on October 27, 2022
Posted by: tmitts
Gender:Male
Length of ownership:1 week
The sound is awesome but one but only charged to 80 sometimes 90%.
Response from bose.comBy Customer Support, October 27, 2022
Hi, thank you for reaching out. It is surprising that your earbuds can only charge to 90% sometimes. I would recommend only using the provided charger. If you require any further assistance, Please reach out to our Custome Support Team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Liam - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Nice
on October 27, 2022
Posted by: JD
Gender:Male
Length of ownership:1 month
Love these earbuds, easy to use, work great and sound great. Only drawback is the case. I wish it had a flat surface, showed charge level and be easier to pull out the buds all like the original QC
Response from bose.comBy Customer Support, October 27, 2022
Hi, thank you for reaching out. I am glad you love the earbuds and enjoy how easy they are to use. It's always great when customers enjoy the sound quality and performance of our products. It is actually possible to view the independent charge levels from within the Bose Music app! If you need any further assistance, please feel free to reach out https://bose.life/3nTDo5H
Liam - Bose Customer Support
Liam - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound quality. Just what I was expecting!
on October 27, 2022
Posted by: CigarPros II
Gender:Male
Length of ownership:1 month
Been using on my daily walks for the past two weeks and I'm extremely satisfied with these earbuds.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on October 27, 2022
Posted by: Beewop
Gender:Male
Length of ownership:1 week
I bought this a week ago. I am pleased with the product.
Written by a customer while visiting bose.com
Customer Rating
5
Incredibly clear sound. Perfect
on October 27, 2022
Posted by: praicom
Gender:Male
Length of ownership:1 week
Bose never disappoints.
Very beautiful headphones, unlike the previous version that were very large, these are small in size.
The sound is perfect, clear and crystalline, listening to the songs that I previously listened to with the headphones of another very famous brand, with these Bose they feel details, musical instruments that I don't feel.
The batteries last a lot, since I have loaded them only once.
The app is simply used but complete with each function.
The Active Noise Control once activated isolates you from the world, you don't feel anything, only your favorite music.
For me they are perfect.
Very beautiful headphones, unlike the previous version that were very large, these are small in size.
The sound is perfect, clear and crystalline, listening to the songs that I previously listened to with the headphones of another very famous brand, with these Bose they feel details, musical instruments that I don't feel.
The batteries last a lot, since I have loaded them only once.
The app is simply used but complete with each function.
The Active Noise Control once activated isolates you from the world, you don't feel anything, only your favorite music.
For me they are perfect.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound!
on October 26, 2022
Posted by: Deaner
Gender:Male
Length of ownership:1 month
The sound and control options are amazing. Love the ability to adjust the noise cancelling levels.
Written by a customer while visiting bose.com
Customer Rating
3
Great fit!
on October 26, 2022
Posted by: jtstretch
Gender:Male
Length of ownership:1 month
These are really nice earbuds. They fit great. They don’t work themselves out like others I’ve had. Extremely disappointing that the case isn’t wireless charging. Loses 2 stars for that alone.
Response from bose.comBy Marvin, Customer Care, October 26, 2022
Hi.
Thank you for posting. It is good to hear that you love the fit of the ear tips and stability bands. We appreciate your feedback on our product features. If you have questions in the future, just reach out to us here. https://bose.life/3BzXXfd. We would love to help.
Marvin - Bose Customer Support
Thank you for posting. It is good to hear that you love the fit of the ear tips and stability bands. We appreciate your feedback on our product features. If you have questions in the future, just reach out to us here. https://bose.life/3BzXXfd. We would love to help.
Marvin - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Finally a good pair of earbuds
on October 25, 2022
Posted by: Tnt
Gender:Female
Length of ownership:1 month
Sounds great. Best sound out of 5 pair of other brands
Written by a customer while visiting bose.com