Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Very, Very Good NC Earbuds!
on October 31, 2022
Posted by: syoung001
Gender:Male
Length of ownership:1 week
These QC 2 Earbuds provide the best noise cancelling by far of any ear buds that I have tried. Far better than my Airpods Pro. The only reason I don't give it five stars is because the charging case can't be charged wirelessly. That is a huge oversight Bose! If it was, these would be perfect.
Written by a customer while visiting bose.com
Customer Rating
5
Wireless quiet
on October 31, 2022
Posted by: Alphabet
Gender:Male
Length of ownership:1 month
It is liberating finally not catching wires in everything. I especially enjoy the noise canceling. Most of all phone calls are really clear.
Written by a customer while visiting bose.com
Customer Rating
4
My personal experience for the new Quiet Comfort I
on October 30, 2022
Posted by: Tom S
Gender:Male
Length of ownership:1 week
Earbuds with tight fit for best active noise cancelation, the equalizer setting for close natural sound, with all other equalizers turned off, or flat response.
Base=-10
Mid =+6
Treble=+10
Base=-10
Mid =+6
Treble=+10
With earbuds slightly loosened (bad for active noise cancelation) by turning the earbuds outside tab slightly downwards, the frequency makes a dramatic change with less lower frequency .
Base=-3
Mid =0
Treble=0
Base=-3
Mid =0
Treble=0
I wish the reset flat setting was more catered for the best tight fit of the earbuds for the best active noise cancelation.
Yes I'm taking into account my age over 65, with some loss of hearing of the higher frequencies .
Also it always seems to take two attempts to pair up to the Bose App.
Written by a customer while visiting bose.com
Customer Rating
5
Great buds!
on October 30, 2022
Posted by: ChevyChase
Gender:Male
Length of ownership:1 month
I have had my buds for about a month. They work and sound great. All the features are very responsive when I go to activate them. Much better then the the original that I enjoyed.
Written by a customer while visiting bose.com
Customer Rating
3
GREAT DEVICE BUT POOR INSTRUCTIONS INCLUDED IN PAC
on October 30, 2022
Posted by: JWP1947
Gender:Male
Length of ownership:1 week
I LOVE THE DEVICE BUT THE INSTRUCTIONS ON HOW TO SET IT UP INCLUDED IN THE PACKAGE WERE NON EXISTENT . HOW ABOUT A "QUICK START" GUIDE.
Response from bose.comBy Marvin Bana, Customer Support, October 31, 2022
Hi,
We're glad to hear that you love the QuietComfort Earbuds II. Included with the headset is a quick start guide, including directions to our full owner's manual which can be found at https://bose.life/3sHPuRV.
If you have questions in the future, reach out to us at https://bose.life/3BzXXfd. We would love to help!
Marvin - Bose Customer Support
We're glad to hear that you love the QuietComfort Earbuds II. Included with the headset is a quick start guide, including directions to our full owner's manual which can be found at https://bose.life/3sHPuRV.
If you have questions in the future, reach out to us at https://bose.life/3BzXXfd. We would love to help!
Marvin - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Comfortable fit, great sound
on October 28, 2022
Posted by: BeatleGrrl
Gender:Female
Length of ownership:1 week
I finally dove into the world of wireless earbuds with the Bose QuietComfort Earbuds II. I love how comfortably they fit my ears; the earbuds come with a variety of earpiece sizes to ensure the perfect fit. I can move my head around and they don't budge! I haven't used them on a phone call as of yet, but I've used them to listen to music and the sound is great.
Written by a customer while visiting bose.com
Customer Rating
3
Disappointing
on October 27, 2022
Posted by: Ron77
Gender:Male
Length of ownership:1 week
I really wanted these to be great like all my other Bose products. I previously had AirPods Pro and they wouldn’t stay in my ears. So I thought these would work better having the stability bands. I even got the size 4 ones and still I could not get QC2s to stay in securely. I had to return these and purchased the QC45 instead.
Response from bose.comBy Customer Support, October 27, 2022
Hi, thank you for reaching out. I am sorry to hear that the earbuds were not for you. If you did decide to try them again, we do have alternative size ear tips and bands available if the ones provided do not fit. You can order these through our Customer Support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Liam - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best sounds in town !
on October 27, 2022
Posted by: Drummer man
Gender:Male
Length of ownership:1 week
Very satisfied with these !! Always a fan for Bose
Written by a customer while visiting bose.com