Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Almost perfect
on November 2, 2022
Posted by: Rees
Gender:Male
Length of ownership:1 month
Everything is so good on these. My only beef would be with the controls. I have long hair so it makes the lack of any haptic feedback difficult to work with. I have to be very deliberate to get it to do the right thing, and any contact when adjusting my hair will pause or skip songs. But other than that the noise cancelling is phenomenal. The irritation from the controls far outweighs the fact that these make Airpod Pro 2's sound like dollar store headphones and put their noise cancellation to shame. I love the different sizes of rubber attachments that make it ultra secure and comfortable in my ears. With the app I was able to set the left ear to activate Google assistant when I long press it, and the right will toggle quiet mode/aware mode when long pressed. I love them.
Written by a customer while visiting bose.com
Customer Rating
5
QuietComfort Earbuds II =Surprising about sound
on November 2, 2022
Posted by: tattu18
Gender:Female
Length of ownership:1 month
Bose QuietComfort Earbuds II = Surprising about sound!
At first I thought that the earplugs themselves were far too big, but they looked perfect. The earplugs come with three different soft silicone earplugs and three different stability bands. These can be tested to achieve the best fit and a pleasant sound experience. Until now I didn't have headphones with a Noise Canceling system, so it's a very useful function. With that sound quality and the ability to control ambient sounds. It is possible to choose the level of noise reduction, either with complete noise reduction via Quiet Mode or the more transparent mode Aware Mode. From NoiseCancelling on to paying attention to sounds around you - I use earplugs and listen to my favorite radio program everywhere.
From meeting or driving to even on a trip. Very good and stable sound.
In addition, incredibly good battery time.
It's the best audio experience ever!
At first I thought that the earplugs themselves were far too big, but they looked perfect. The earplugs come with three different soft silicone earplugs and three different stability bands. These can be tested to achieve the best fit and a pleasant sound experience. Until now I didn't have headphones with a Noise Canceling system, so it's a very useful function. With that sound quality and the ability to control ambient sounds. It is possible to choose the level of noise reduction, either with complete noise reduction via Quiet Mode or the more transparent mode Aware Mode. From NoiseCancelling on to paying attention to sounds around you - I use earplugs and listen to my favorite radio program everywhere.
From meeting or driving to even on a trip. Very good and stable sound.
In addition, incredibly good battery time.
It's the best audio experience ever!
Written by a customer while visiting bose.com
Customer Rating
5
The name says it all
on November 1, 2022
Posted by: ACF121
Gender:Male
Length of ownership:1 week
I've tried several ANC equipped earbuds before and these by far take the cake. They are comfortable for hours of wear; they fit securely in my ear (even when jogging); the ANC is phenomenal (even when moving/exercising); and the sound quality of second to none. Pricey, yes, but totally worth the money.
Written by a customer while visiting bose.com
Customer Rating
3
Good design not best performance
on November 1, 2022
Posted by: EC
Gender:Male
Length of ownership:1 week
I was excited for the Gen 2. The new fit feature, in my opinion, didn’t offer any benefit and add more of a complexity when changing out. I feel generation 1 had a better noise cancellation experience and higher volume. I do however enjoy the controls on both sides of the headphones and smaller design especially the smaller case design.
Response from bose.comBy Nelson Penney, Global Customer Service, November 18, 2022
Hey there, I'm pleased to hear you're a fan of the new control setup and the sleeker design! We've reached out to you with a message already containing troubleshooting to help your experience. Included in this, we provided the steps at https://bose.life/3WGEemH to help with low audio - could you give this a try? Also, the QC Earbuds II features three sizes of ear tips and new stability bands, so be sure to try all sizes to find your perfect fit. We look forward to hearing back from you, but you can reach out at https://bose.life/38Q1vZs if you continue to notice audio problems!
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
fits great
on November 1, 2022
Posted by: chad
Gender:Male
Length of ownership:1 month
The new quiet comfort II earbuds are wonderful, much better than the original version. sound quality superb.
Written by a customer while visiting bose.com
Customer Rating
5
Beautiful sound
on November 1, 2022
Posted by: GunnyPat
Gender:Male
Length of ownership:1 week
Bought two and love them! Premium quality. Listen to all type of great music, very nice.
Written by a customer while visiting bose.com
Customer Rating
5
Great fit, great sound, great product
on November 1, 2022
Posted by: Bnvivthepetstylist
Gender:Female
Length of ownership:1 week
I’m loving my new earbuds! I CANT believe it took me so long to switch to Bose from AirPods. But now that I have I can honestly say that I’ll never buy another AirPod again. I’ms true fan! One thing I would love to see change is the fact that you can’t use the left earbud without using the right. I work with dogs so I have to keep one out at ll times so I’m able to hear the dog and the music. And I’d love to have the option of switching ears. But love everything else about these
Written by a customer while visiting bose.com
Customer Rating
5
Bose Quite Comfort II
on October 31, 2022
Posted by: Zahid 2
Gender:Male
Length of ownership:1 month
Good buy I have used Bose products since last 20 years and never been wrong. I have never been proved wrong.
Written by a customer while visiting bose.com