Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Great
on November 8, 2022
Posted by: Ruko
Gender:Male
Length of ownership:1 week
bought these to replace my sports ear buds, they got old and only the right side worked after awhile, the qc sound a little better, i have mostly Bose products for the home, great products….
Written by a customer while visiting bose.com
Customer Rating
4
Great!
on November 7, 2022
Posted by: myusername
Gender:Female
Length of ownership:1 week
I am very satisfied with the purchase of Bose earphones, because they guarantee excellent functionality for both business and recreational purposes. The sound is clear and the ability to isolate yourself from external noise both in and out in some situations is priceless. Beautiful design of both the case and the earphones themselves. So far the battery life has met my expectations, hopefully they will last over time. Immediate use of the app and activation of the bluetooth connection. A purchase that I definitely feel I can recommend.
Written by a customer while visiting bose.com
Customer Rating
2
Returned
on November 7, 2022
Posted by: NoGoodDeed
Gender:Female
Length of ownership:1 week
Was not happy with this product, the instructions when charging was not clear
Response from bose.comBy Bose, Global Customer Support, November 7, 2022
Hello, the Bose QuietComfort® Earbuds II are the next generation of wireless listening. You can enjoy the best in sound and noise cancellation. You get a quick start guide in the box and you can find further support here for the earbuds https://bose.life/3FRKeCP
If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF we would love to help.
Thanks
Matt - Customer Support
If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF we would love to help.
Thanks
Matt - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose QuietComfort Earbuds II
on November 7, 2022
Posted by: Chuck
Gender:Male
Length of ownership:1 week
Just got my new Earbuds a week ago. To make a long story short ,I’m glad I ordered them. My new Bose QC Earbuds II are everything that Bose say they are and beyond. I have the original QuietComfort Earbuds, along with two Apple AirPods. The Bose QC Earbuds II are flat out better than the original QC Earbuds ,Apple AirPods Pro’s and the 2nd and 3rd
Generation’s Apple AirPods.
Generation’s Apple AirPods.
Written by a customer while visiting bose.com
Customer Rating
2
disappointing
on November 7, 2022
Posted by: frost07
Gender:Male
Length of ownership:1 week
While quietcomfort II had other good reviews I didn't have the same experience. These earbuds do have great sound and noise canceling, but I found them much less comfortable than the first version. Additionally, I had multiple complaints while on phone calls that I could not be heard. Overall, i think they are overrated.
Response from bose.comBy Bose, Global Customer Service, November 7, 2022
Hello. It's good to hear you feel these earbuds have great sound and noise canceling. The earbuds have built-in microphones that filter out ambient noise to focus your voice and deliver conversations clearly. It is unusual to hear that people have been unable to hear you. You can find guidance here to ensure the buds work best on calls https://bose.life/3G2OAae
The buds are designed to maximize comfort with soft ear tips and stability bands. You can get support for the best comfort and fit here https://bose.life/3t8dcXz
Thanks
Matt - Bose Customer Service
The buds are designed to maximize comfort with soft ear tips and stability bands. You can get support for the best comfort and fit here https://bose.life/3t8dcXz
Thanks
Matt - Bose Customer Service
Written by a customer while visiting bose.com
Customer Rating
5
Love them
on November 7, 2022
Posted by: Tinker
Gender:Female
Length of ownership:1 month
I’m so happy I got these ear buds . They are so comfortable
Written by a customer while visiting bose.com
Customer Rating
5
A good ear fit and always in place.
on November 7, 2022
Posted by: Koezinasoof
Gender:Female
Length of ownership:1 month
When unpacking the earbuds, you immediately receive a super handy manual that explains in short steps what you have to do. Installing the app went smoothly and pairing the earbuds is just fine. When placing the earbuds in your ear, you will be told that it is paired, you can also set the app to tell you how much battery percentage you have. You can manage this in the app, so if you'd rather not do this, you can turn it off, which is great.
I had been looking for earbuds for a while that fit well during exercise and do not fall out of my ear every second, luckily I finally found it.
During exercise it just stayed in place, I didn't even have to touch or hold it. Super nice if you want to shut yourself off from annoying noises, construction noises and all other stimuli in your own environment. I'm really surprised how well noise canceling works. Battery lasts a long time, not yet tracked how long. You don't have to do it often, so that's a plus. Also nice that you can charge the case. - Manage sound via the app, super nice. - Sound quality is really nice and you can control the volume of the sound through the app
Written by a customer while visiting bose.com
Customer Rating
5
Gift for my wife and she loves them!
on November 6, 2022
Posted by: RB
Gender:Male
Length of ownership:1 month
Couldn’t be happier with sound quality and comfort!
Written by a customer while visiting bose.com