Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
QCII’s. Great quality sound and fit.
on November 29, 2022
Posted by: Bryan
Gender:Male
Length of ownership:1 week
I had a pair of refurbished QC earbuds that unexplainably stopped working. I took a chance and ordered the QC II’s. Great quality sound and fit. Hopefully, these continue to work because I was not offered a credit for the previous pair or a discount on the new purchase. We’ll see…
Response from bose.comBy Bose, Global Customer Service, November 29, 2022
Hello, we always aim for the highest quality products, so it is unusual to hear that your QC earbuds stopped working. We hope you really enjoy your new QC Earbuds II. If you need any assistance with your QC II's in the future, please reach out to us directly at https://bose.life/3kp6LLF as we would love to help.
Thanks,
Matt - Customer Service
Thanks,
Matt - Customer Service
Written by a customer while visiting bose.com
Customer Rating
5
Awesome product
on November 28, 2022
Posted by: Dan42
Gender:Male
Length of ownership:1 week
I bought this about two weeks ago and I'm very excited to use these everyday in my daily activities. I've always trusted bose products in my life and in my home.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Earbuds
on November 27, 2022
Posted by: go rocker
Gender:Male
Length of ownership:1 week
These Earbuds are really nice, I bought these for a Christmas gift for a family member. I can't wait for Christmas to come so that way he can open them up and be surprise on what I got him. Plus I can't wait for Christmas to come as well so I can buy these exact earbuds for myself.
Written by a customer while visiting bose.com
Customer Rating
5
Love ‘Em
on November 27, 2022
Posted by: Ellipsis
Gender:Male
Length of ownership:1 month
I believe earbuds are a very personal choice - fit, comfort, sound quality, and cost all factor in. For me, these are great. They fit great, feel secure, decrease ambient noise by a lot (to me), and the sound is good. The price was fair. Overall, I really like them.
Written by a customer while visiting bose.com
Customer Rating
5
Good earbuds
on November 27, 2022
Posted by: Cmass
Gender:Male
Length of ownership:1 week
I have only had them for a few weeks. I love the music quality. The control are sensitive, so you have to aquire the right touch. Love the noise cancelation feature. The voice quality is good, people can hear me when speaking. Better than the other 2 earbuds, that I purchased in the past. You can hear the background of the other person when talking, I don't know if that is goodnor bad. Over all I enjoy them and pleased. The charges seems to last for a full day of use. Very comfortable in your ears.
Written by a customer while visiting bose.com
Customer Rating
5
Bose Earbuds 2
on November 24, 2022
Posted by: Rick
Gender:Male
Length of ownership:1 month
Bought these A Couple of weeks ago so Far I Love Them they sound Awesome & Clear
Written by a customer while visiting bose.com
Customer Rating
5
The best purchase I've made this year!
on November 24, 2022
Posted by: Dannyboy315
Gender:Male
Length of ownership:1 month
I've used these for 3 weeks about. Absolutely amazed every time I put them in my ears! Sound quality is outstanding. People say it sounds like my phone is up to my face in a quiet place when I'm driving with the window down!
Written by a customer while visiting bose.com
Customer Rating
1
Bose Quiet Comfort Earbuds II
on November 23, 2022
Posted by: Unhappy customer
Gender:Male
Length of ownership:1 week
I am and will continue to advocate for Bose products, as I own several. However, I purchased the Bose Quiet Comfort Earbuds II, and I was unhappy with them and had to return them as they would not connect to any device. Extremely disappointed. First time questioning the quality of any Bose product.
Response from bose.comBy Nic, Customer Support, November 23, 2022
Hi there,
I'm happy to see that you like out products. I understand that you've returned them, and It is surprising you've had trouble with connecting the earbuds.
I'd recommend trying the steps here https://bose.life/3ViRRqw for help with connecting to devices should you decide to try the earbuds again.
You can also reach out to us https://bose.life/38DNELy for help with them, as we'd love to help.
Nic - Customer Support
I'm happy to see that you like out products. I understand that you've returned them, and It is surprising you've had trouble with connecting the earbuds.
I'd recommend trying the steps here https://bose.life/3ViRRqw for help with connecting to devices should you decide to try the earbuds again.
You can also reach out to us https://bose.life/38DNELy for help with them, as we'd love to help.
Nic - Customer Support
Written by a customer while visiting bose.com