Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Great sound
on January 12, 2024
Posted by: Dpc15
Gender:Female
Length of ownership:1 month
Sound quality is incredible, however when using to make calls, the microphone picks up a lot of background noise, so much so that the person on the other end cannot hear the person speaking. Needs to be improved on such a high end earbud
Written by a customer while visiting bose.com
Customer Rating
4
Great, but now awesome
on January 11, 2024
Posted by: L
Gender:Male
Length of ownership:1 month
Sound is great, still struggling to get fit right. Not crazy about controls, everytime I touch the bud it pauses my music.
Written by a customer while visiting bose.com
Customer Rating
5
Rubber ring
on January 11, 2024
Posted by: Ray76
Gender:Male
Length of ownership:1 month
I bought this a while ago and we’re still having problems with the rubber ring that goes around to help hold it in my ear. The sound is awesome.
Written by a customer while visiting bose.com
Customer Rating
3
Only great in music
on January 10, 2024
Posted by: Quiet comfort Earbuds 111
Gender:Female
Length of ownership:1 month
Hard to connect in iphone while talking on the phone
And planning to return this
And planning to return this
Response from bose.comBy Customer Support, January 12, 2024
Hello,
I am sorry to hear that you are having difficulties connecting your QuietComfort Earbuds II to your iPhone.
I invite you to contact our support team, so we can understand better your issue and assist you further. You can find our details here: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
I am sorry to hear that you are having difficulties connecting your QuietComfort Earbuds II to your iPhone.
I invite you to contact our support team, so we can understand better your issue and assist you further. You can find our details here: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Stop Looking!
on January 9, 2024
Posted by: Kp
Gender:Female
Length of ownership:1 month
Best earbuds I've ever owned! Comfortable, easy to use, simple controls. Love! Worth the money!
Written by a customer while visiting bose.com
Customer Rating
2
Bad charging
on January 8, 2024
Posted by: C67
Gender:Male
Length of ownership:1 month
These were bought a month ago and does not hold a battery charge at all
Response from bose.comBy Customer Support, January 8, 2024
Hello,
I am sorry to hear that your QuietComfort Earbuds II are not holding charge.
I invite to try the different troubleshooting steps explained in this article: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001bnPCAAY&language=en_US
If you need further assistance, then please feel free to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
I am sorry to hear that your QuietComfort Earbuds II are not holding charge.
I invite to try the different troubleshooting steps explained in this article: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001bnPCAAY&language=en_US
If you need further assistance, then please feel free to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on January 5, 2024
Posted by: BillS
Gender:Male
Length of ownership:1 month
Received these as a Christmas gift from my kids. Excellent audio.
Written by a customer while visiting bose.com
Customer Rating
5
Worth it
on January 5, 2024
Posted by: JC
Gender:Male
Length of ownership:1 month
I bought these as a Christmas gift for my daughter. She loves them. The clarity and the balanced sound are amazing. She can ignore her coworkers even more now
Written by a customer while visiting bose.com