Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
1
Stopped working after third use
on December 8, 2022
Posted by: Stopped working
Gender:Male
Length of ownership:1 week
I enjoyed it a lot going at work for first two times, the third time the ride had to sounded quieter than the left one, the volume was not adjusting, and then it was completely turned off, both were charged before use.
Response from bose.comBy Tegan, Customer Support, December 8, 2022
Hello,
Thanks for providing your feedback, this is not the experience we would expect. Please reach out to us via https://bit.ly/3UNtwsQ so we can get this resolved for you. You have a 1 year warranty and a lifetime of support with your product, we will be happy to get an exchange set up for you.
Tegan - Customer Support
Thanks for providing your feedback, this is not the experience we would expect. Please reach out to us via https://bit.ly/3UNtwsQ so we can get this resolved for you. You have a 1 year warranty and a lifetime of support with your product, we will be happy to get an exchange set up for you.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Totally amazing earbuds
on December 8, 2022
Posted by: Joe
Gender:Male
Length of ownership:1 month
What is one month ago was not sure if they’re going to work for my application after receiving them I am thrilled with the quality and the noise cancelling capability
Written by a customer while visiting bose.com
Customer Rating
5
Just what I wanted
on December 7, 2022
Posted by: phxcsm
Gender:Male
Length of ownership:1 month
Being older, I don't use earbuds as much as the younger folks but for what I need these earbuds are perfect. I use them for the many plane trips I take, for working out at the gym, and for my tv as my wife does not want to hear the bad language violence etc. Tried other earbuds but returned them all. Thought the Bose were expensive but when I got them on Black Friday - wala, perfect. Not sure if there is a better earbud but these are great.
Written by a customer while visiting bose.com
Customer Rating
5
Pretty flipping Great!!
on December 5, 2022
Posted by: Rah2372
Gender:Male
Length of ownership:1 week
I’ve been a fan of Bose for a while but over the last 5 years didn’t really think they’ve been living up to expectations. I must say these QC 2s “ are everything “. Great bass and beautiful NC, and they’re great during run.
Written by a customer while visiting bose.com
Customer Rating
4
Almost Perfect
on December 5, 2022
Posted by: Sebas1701
Gender:Male
Length of ownership:1 month
There are an extremely amazing earbuds, only for one detail, they're not perfect, they're not independent, it couldn't use it independently one earbud to other earbud, that's the only point against, for the price this earbuds has to be perfect in all points
Response from bose.comBy Nic, Customer Support, February 21, 2023
Hi there,
I'm glad to see that you're finding the earbuds amazing.You asked and we listened: independent single-bud use is now available for your Bose QuietComfort Earbuds II! You can now choose either earbud for listening and calls. Update your software now via the Bose Music app. See how on our YouTube channel: https://bose.life/3HzRFxL.
Nic - Customer Support
I'm glad to see that you're finding the earbuds amazing.You asked and we listened: independent single-bud use is now available for your Bose QuietComfort Earbuds II! You can now choose either earbud for listening and calls. Update your software now via the Bose Music app. See how on our YouTube channel: https://bose.life/3HzRFxL.
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Incredible sound
on December 4, 2022
Posted by: Rado
Gender:Male
Length of ownership:1 month
The quiet mode along with music will give you total lift
Written by a customer while visiting bose.com
Customer Rating
5
Awsome!
on December 4, 2022
Posted by: Bose
Gender:Female
Length of ownership:1 month
I have many many ear buds and I have to say that the Bose by far or the best that I've ever had I love them it it was a great purchase!
Written by a customer while visiting bose.com
Customer Rating
5
Best Ear Buds
on December 4, 2022
Posted by: Skip10
Gender:Male
Length of ownership:1 month
I bought these about a month ago. They are so much better than any other earbuds I've used, including Apple and Rathon...
The tones, the ease of use, being able to update both case and earbuds, the best aware function and the fit and they don't fall out when I'm exercising.
The price was even better than originally posted with the holiday sales.
I fully recommend these to anyone looking for good sound and comfort.
The tones, the ease of use, being able to update both case and earbuds, the best aware function and the fit and they don't fall out when I'm exercising.
The price was even better than originally posted with the holiday sales.
I fully recommend these to anyone looking for good sound and comfort.
Written by a customer while visiting bose.com