Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Better than Apple
on December 11, 2022
Posted by: Barbra4J
Gender:Female
Length of ownership:1 month
I’m glad I switched from Apple. Still learning these but they’re better
Written by a customer while visiting bose.com
Customer Rating
4
Impressive earbuds!
on December 11, 2022
Posted by: Emmy Jo
Gender:Female
Length of ownership:1 month
These buds are super comfortable, they stay in my ear, and have fantastic features. I love the option of creating your own modes and the active noise cancellation is very impressive.
I only have one thing I’m not 100% pleased with. The music definitely has a different sound when compared to my Bose Sport buds. Music through these new quiet comforts sounds more neutral and flat. My music doesn’t seem to have the same uniqueness with each different song when listening to it. I really liked the way music sounded in my sport buds better. I will say the audio is NOT bad. It’s very clear and good audio. But it just feels like every song kind of sounds like it was made by the same person, even across widely different genres.
Keep up the good work!
Written by a customer while visiting bose.com
Customer Rating
5
Create sound in the Bose earbuds!
on December 11, 2022
Posted by: Ryan
Gender:Male
Length of ownership:1 month
I love the sound in these comfort, quiet earbuds being able to adjust. The bass is a lot of fun, and I like being able to hear the sound in different variety in each earbud.
Written by a customer while visiting bose.com
Customer Rating
5
Bose QuietComfort Earbuds II
on December 11, 2022
Posted by: Hamradionut
Gender:Male
Length of ownership:1 month
Very happy with my purchase, however it would be nice if you could choose which ear you want to use if you just use one bud. Hardly nobody wears one bud in the Right ear....
Response from bose.comBy Charlotte, Customer Support, February 21, 2023
Hey,
We're glad that you're enjoying your purchase! You asked and we listened: independent single-bud use is now available for your Bose QuietComfort Earbuds II! You can now choose either earbud for listening and calls. Update your software now via the Bose Music app. See how on our YouTube channel: https://bose.life/3HzRFxL.
Thanks,
Charlotte - Customer Support
We're glad that you're enjoying your purchase! You asked and we listened: independent single-bud use is now available for your Bose QuietComfort Earbuds II! You can now choose either earbud for listening and calls. Update your software now via the Bose Music app. See how on our YouTube channel: https://bose.life/3HzRFxL.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Was so excellent new gadget for me
on December 11, 2022
Posted by: Karatekid57
Gender:Male
Length of ownership:1 month
I’m so happy to my new gadget…I Love it 😍 either my coworkers like it
Written by a customer while visiting bose.com
Customer Rating
1
Bose
on December 11, 2022
Posted by: Bose lost this round
Gender:Male
Length of ownership:1 week
I bought these over black Friday weekend and the sound was great however while taking a call it was horrible.The conversation sounded very far away no those bose sports which 130.00 was way better in My opinion
Response from bose.comBy Charlotte, Customer Support, December 11, 2022
Hey,
It's great that you're enjoying the sound. I'm sorry that you're facing some issues whilst taking calls. It would be beneficial to know if the conversation sounded like this on your end or on the receiving end. Please reach out to our customer support so that we can look into this further with you. - https://bose.life/2WZOG8Z
Thanks,
Charlotte - Customer Support
It's great that you're enjoying the sound. I'm sorry that you're facing some issues whilst taking calls. It would be beneficial to know if the conversation sounded like this on your end or on the receiving end. Please reach out to our customer support so that we can look into this further with you. - https://bose.life/2WZOG8Z
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
So much more compact and comfortable.
on December 10, 2022
Posted by: Glenda
Gender:Female
Length of ownership:1 month
Love, both the size of the earbuds and the charging case!
Written by a customer while visiting bose.com
Customer Rating
5
Simply, awesome
on December 10, 2022
Posted by: Dionel
Gender:Male
Length of ownership:1 week
I bought them about 2 weeks before, and the sound and sound cancellation,, are imresive.
Written by a customer while visiting bose.com