Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Don’t believe the reviews!! Excellent product
on December 12, 2022
Posted by: Bose follower
Gender:Male
Length of ownership:1 month
Purchased this item because I always wanted Bose headphones. For the price I paid for them I must say I am very impressed. The sound quality is excellent and the volume controlled sold me instantly. I have a pair of Beats earbud and since this purchase they are sitting in my shelf!
Pros:
Quality of sound
Volume control via touch
Perfect audio quality for calls
Excellent battery life
Cons:
Only the right ear bud can be used for single listening
Not wireless charging
Pros:
Quality of sound
Volume control via touch
Perfect audio quality for calls
Excellent battery life
Cons:
Only the right ear bud can be used for single listening
Not wireless charging
Response from bose.comBy Nic, Customer Support, February 21, 2023
Hi there,
It's great that you love the sound quality, touch control, and battery life of the earbuds.
You asked and we listened: independent single-bud use is now available for your Bose QuietComfort Earbuds II! You can now choose either earbud for listening and calls. Update your software now via the Bose Music app. See how on our YouTube channel: https://bose.life/3HzRFxL
Nic - Customer Support
It's great that you love the sound quality, touch control, and battery life of the earbuds.
You asked and we listened: independent single-bud use is now available for your Bose QuietComfort Earbuds II! You can now choose either earbud for listening and calls. Update your software now via the Bose Music app. See how on our YouTube channel: https://bose.life/3HzRFxL
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding
on December 12, 2022
Posted by: Ferni
Gender:Male
Length of ownership:3 months
for more than 5 yeas I was thinking about buying a QC Bose. When I saw that the QC II was release to the market , I bought it in the first chance I had. So satisfied that I decided to buy more 3 QCII to give as a present for my relatives.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome noise cancelation
on December 12, 2022
Posted by: Juancobo1
Gender:Male
Length of ownership:1 month
Replacing my Q35 for this tiny ones. Quality as expected.
Written by a customer while visiting bose.com
Customer Rating
4
Good
on December 11, 2022
Posted by: Jesus
Gender:Male
Length of ownership:1 year or longer
I bought for internet and is good. Good services..
Written by a customer while visiting bose.com
Customer Rating
5
True Bose Experience
on December 11, 2022
Posted by: BIG E
Gender:Male
Length of ownership:1 week
I have a few Bose products because the sound quality is unmatched. The Bose QCII earbuds meet my expectations of Bose for sound quality and for the price they better! I initially struggled with the fit but tried the different sizes of ear tips and ear wings until I found the combination that fit. I'm glad there were different size options because who knew my ears are different sizes. Connecting through the Bose Music app is a bit clunky but once connected it works. There are several "options" (called modes) for listing with and without noise canceling but in the end there are really only 2 options that make sense...noise canceling on or noise canceling off. Let me tell you, the noise canceling is amazing. The other options allow you to adjust the level of background sounds you can hear while using the earbuds. I also have the Bose QC20 wired earbuds which worked really well until the wire somehow got damaged and now shorts uncontrollably. I mention the QC20 earbuds because I had certain expectations. The Bose QCII earbuds meet my expectations, plus I don't have to worry about about wires shorting out. It would be great if the instructions or a QR code to the instructions were readily available. Bose does a good job of sending emails with tips & tricks which help me learn how to get the most out of my QCII earbuds.
Written by a customer while visiting bose.com
Customer Rating
5
Sound quality out of this world
on December 11, 2022
Posted by: George
Gender:Male
Length of ownership:1 month
Noise cancellation is amazing sound is out of this world. Long lasting battery.
Written by a customer while visiting bose.com
Customer Rating
5
Exceeded all expectations
on December 11, 2022
Posted by: Wes
Gender:Male
Length of ownership:1 month
I had a long time pair of base quiet on fort headphones. I like them. But these ear buds are so much better. The noise cancelling is incredible. They fit well and work great.
Written by a customer while visiting bose.com
Customer Rating
3
Bose QC II earbuds
on December 11, 2022
Posted by: Mark
Gender:Male
Length of ownership:1 month
Excellent sound as expected but to raise the price $20 and to remove wireless charging is irritating. Also Bose needs larger ear fin options with a larger fin part. I think I have average ears and the fins don’t reach the curve of my ears, so it feels like it might fall out. Definitely wouldn’t recommend mountain biking or a fast activity where it might fly out.
Response from bose.comBy Charlotte, Customer Support, December 11, 2022
Hi Mark,
It's great to hear that you're enjoying the sound quality. I'm pleased to inform you that we do have some additional tip and band sizes available. This does include a larger size. If you'd like to try them out, please contact our customer support team so that we can arrange this for you - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Customer Support
It's great to hear that you're enjoying the sound quality. I'm pleased to inform you that we do have some additional tip and band sizes available. This does include a larger size. If you'd like to try them out, please contact our customer support team so that we can arrange this for you - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com