Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
2
Quiet comfort II earbuds were great until…..
on January 4, 2023
Posted by: Andru
Gender:Male
Length of ownership:1 week
At first these earbuds were working just fine until my right earbud started malfunctioning and now it’s not as loud as my left earbud and this began less than a week in use. Now I really don’t know what to do with these earbuds anymore.
Response from bose.comBy Nelson Penney, Global Customer Service, January 9, 2023
Hi, I'm glad you're enjoying the earbuds so far! We've reached out with a message to directly assist with this. Included were the steps at https://bose.life/3WGEemH to help with low audio issues. If the issue persists, please respond to our message or reach out at https://bose.life/38Q1vZs, so we can assist you further.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Superb noise canceling.
on January 3, 2023
Posted by: Kcmiata2001
Gender:Male
Length of ownership:1 month
As with any BOSE the sound quality of these Earbuds is just amazing. I really enjoy the touch options. And am very impressed with the noise canceling. When in quiet mode, I place the buds in my ears and as they adjust, all room sound just goes silence. Good Job BOSE.
Written by a customer while visiting bose.com
Customer Rating
5
Unbelievable noise canceling!
on January 3, 2023
Posted by: RandomW
Length of ownership:1 week
I received these as a gift, and I’m shocked how well they block noise! I never liked earbuds before since so many don’t stay in my ears well, and they usually don’t block noise, but these are outstanding, and I’m comparing them with my Bose headphones.
Written by a customer while visiting bose.com
Customer Rating
5
GREAT LISTENING!
on January 3, 2023
Posted by: Music Maniac
Gender:Female
Length of ownership:1 week
I have had the over the ear headphones for ever ... but these are so small and comfortable you hardly know they're in!!
Written by a customer while visiting bose.com
Customer Rating
5
I’m a fan
on January 3, 2023
Posted by: Jersey Bear
Gender:Male
Length of ownership:1 month
These buds are awesome. The base response and the noise canceling feature works very well. The fit is also excellent. I think Bose really thought the design of this product well.
Written by a customer while visiting bose.com
Customer Rating
4
Very comfortable and easy to connect
on January 3, 2023
Posted by: Pearl
Gender:Female
Length of ownership:1 month
I bought these a few weeks ago and so far love them. My only complaint is that they don’t come with any kind of instructions you have to get them online that’s why I gave them a 4 star.
Written by a customer while visiting bose.com
Customer Rating
5
Wonderful earbuds
on January 2, 2023
Posted by: Jane
Gender:Female
Length of ownership:1 month
Had to find a new pair of earbuds after my SoundSport pair was damaged. I wasn’t sure if I would like these because I was so used to hanging them around my neck. But these have exceeded my expectations. The noise cancellation is supreme and the sound quality is outstanding.
Written by a customer while visiting bose.com
Customer Rating
5
ear buds 2 reviewed
on January 2, 2023
Posted by: lynns
Gender:Male
Length of ownership:1 month
I am quite happy with the sound of my classical music from my i phone playlist.I do wish that a brief pamphlet containing operating instructions came with the earbuds.
Written by a customer while visiting bose.com