Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Good purchase
on January 6, 2023
Posted by: Batman
Gender:Male
Length of ownership:1 month
I bought these about a month ago the instructions were easy to follow to set up and they have been great. Only issue is the ear ring on the right side is already starting to tear and come apart or they would get a 5 star rating.
Written by a customer while visiting bose.com
Customer Rating
3
Just can't get those darn things to fit.......
on January 5, 2023
Posted by: Pete from Greenwood
Gender:Male
Length of ownership:1 month
Love the sound..... when they stay in my ears. Perhaps my ears are unusually sized, but no matter which rubber earpieces I put on, the buds just slip out of my ears. too bad because when they are in, I love the noise cancelling and the purity of the sound.
Response from bose.comBy Nelson Penney, Global Customer Service, January 9, 2023
Hey Pete, glad you love the sound of the QC Earbuds II! We've reached out to you with a message directly to assist with your issue. Have you tried all included sizes of ear tips and stability bands? If none of the included sizes fit at all, we have alternative-sized ear tips for you to try. Do you need a larger or smaller size than what’s available? Please let us know by responding to our message or reaching out at https://bose.life/38Q1vZs, so we can help you further.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
2 Thumbs up
on January 4, 2023
Posted by: RSDolphin
Gender:Male
Length of ownership:1 month
I love the noise suppression quality. I have worked on and tested Jet Engines for 20 years and have always protected my ears. These earbuds allow you to have a conversation while blocking out the noise.
Written by a customer while visiting bose.com
Customer Rating
5
love the noise cancellation feature
on January 4, 2023
Posted by: Wackywek
Gender:Male
Length of ownership:1 month
I bought Bose quiet comfort earbuds because of the Bose speakers I own. The music quality is superb!!!. Well My quiet comfort earbuds has exceeded my expectation. My old earbuds didn't drown out backdrop noise and one time I had to shut my music off because I couldn't hear it. My Bose quiet comfort earbuds drown out the background noise & all I hear is the music. The are ease to use and I couldn't be more happy
Written by a customer while visiting bose.com
Customer Rating
4
Ear buds
on January 4, 2023
Posted by: D
Gender:Male
Length of ownership:1 week
I am very satisfied with these ear buds. Good sound quality.
Written by a customer while visiting bose.com
Customer Rating
4
Connects to more than one device, just one at a ti
on January 4, 2023
Posted by: Love good sounding music
Gender:Male
Length of ownership:1 week
I purchased these about two weeks ago due to a sale having $50 off for my own Xmas present. The sound is amazing in that I do love the deeper base and the ability to have the buds charged by the case. I was reluctant to purchase these seeing reviews saying you can not connect to, but one device. This is true only one at a time, however I found out that if you connect to multiple devices and turn on one you wish to use the buds will connect to that device. Not sure as to why others had a problem, but not the case for me. Another thing I like is how long you can listen to music before having to charge them. I know over time the battery will degrade somewhat, but that is with any electronic device produced these days. I look forward to the noise cancelation on planes when traveling as well as the aware feature when walking out of doors while exercising since this will allow me hear traffic to be safe. Now as for how long these will last at this time I am unsure of that. I am not very hard on electronics, but I hope for several years like my Bose speakers that gave to a relative that were over thirty years old and still played particularly well. As with anything man made you are bound to have some items that slip through quality control so I am glad that I took the chance to order these buds.
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic, sound quality in a small package.
on January 4, 2023
Posted by: Workout fanatic
Gender:Male
Length of ownership:1 month
This truly are quiet and comfortable with a fantastic sound quality. I use these for my workouts, and they are comfortable, keep outside noise out, and the equalizer feature is out of this world. All of this in a the smallest in-ear Bose headphones yet. Love them!!
Written by a customer while visiting bose.com
Customer Rating
5
Life changing experience for my son
on January 4, 2023
Posted by: Den
Gender:Male
Length of ownership:1 month
My son received this for Christmas and loves the comfort and sound quality
Written by a customer while visiting bose.com