Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Excellent Sound and Noise Reduction
on January 31, 2023
Posted by: Chemteach63
Gender:Male
Length of ownership:1 month
I walk and run a lot in an urban area and these buds keep the bustling city from my ears while allowing me to listen to a podcast, music, or nothing at all. The touch controls were easy to master. The customized fitting allows for a snug reliable fit even when running. Finally, transparency mode or the usage of either Bud individually lets the outside world in when safety or respect warrants it.
Written by a customer while visiting bose.com
Customer Rating
5
great set of buds
on January 30, 2023
Posted by: phil
Gender:Male
Length of ownership:1 week
i was looking for noise cancelling earbuds and this one fit the bill exactly
Written by a customer while visiting bose.com
Customer Rating
5
Wow! QC Earbuds II !!! Wow!
on January 30, 2023
Posted by: malcbaldy
Gender:Male
Length of ownership:1 month
I’ve had the QC30 (discontinued 2018) for years and I thought they had great noise reduction. They are still functioning. …. But they have nothing on the QC-Earbuds II — the noise reduction on QC Earbuds II is PHENOMENAL!! The max setting virtually block all external noise. I love how you can set reduction levels for varying noise blocking based on the environment your are in, while allowing your music to come through with clarity. ALSO, the microphone sensitivity is awesome. It picks up your voice extremely well, even in a noisy environment.
I have no complaints. Bose has done it again. They lived up to its reputation!!
I have no complaints. Bose has done it again. They lived up to its reputation!!
Written by a customer while visiting bose.com
Customer Rating
5
Love'em!
on January 30, 2023
Posted by: LifesShort
Gender:Male
Length of ownership:1 month
I've had these for a couple of weeks now and really like them. They are, by far, the best noise cancelling headphones/earbuds I've ever used. My only complaint is that it occasionally takes me a couple of tries to get a good seal. The sound out of these is phenomenal!
Written by a customer while visiting bose.com
Customer Rating
3
Not what I hoped for.
on January 30, 2023
Posted by: Serg
Gender:Male
Length of ownership:1 month
I've had these for a month.
Cons:
Case is not wireless charging.
When you want to use one ear bud it can only be the right one.
When making phone calls it has a lot of noise on receiver end.
The lid on case is flimsy and opens easily
Pros:
Comfortable
Sound quality is good
Noise canceling is good not great
Cons:
Case is not wireless charging.
When you want to use one ear bud it can only be the right one.
When making phone calls it has a lot of noise on receiver end.
The lid on case is flimsy and opens easily
Pros:
Comfortable
Sound quality is good
Noise canceling is good not great
Response from bose.comBy Charlotte, Customer Support, February 17, 2023
Hi Serg,
I'm glad that you're enjoying aspects such as the comfort and sound quality of these earbuds.
We heard your feedback about only being able to use the right earbud. You can now use the left or right earbud individually, without needing to use the other. Download the latest firmware update through the Bose Music app and enjoy the new feature we've added to the earbuds.
If you have any questions, please do not hesitate to contact our customer support - https://www.bose.com/en_us/contact_us.html.
Thanks,
Charlotte - Customer Support
I'm glad that you're enjoying aspects such as the comfort and sound quality of these earbuds.
We heard your feedback about only being able to use the right earbud. You can now use the left or right earbud individually, without needing to use the other. Download the latest firmware update through the Bose Music app and enjoy the new feature we've added to the earbuds.
If you have any questions, please do not hesitate to contact our customer support - https://www.bose.com/en_us/contact_us.html.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Awesome
on January 30, 2023
Posted by: Becky
Gender:Female
Length of ownership:1 week
I bought these two weeks ago and have used them daily, on the plane, with children crying in the row ahead of me, husband snoring, and even at the gym. They work great.
Written by a customer while visiting bose.com
Customer Rating
5
excellent product
on January 29, 2023
Posted by: Baltazar62
Gender:Male
Length of ownership:1 week
I have a week with my hearing aids and I am fascinated
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on January 29, 2023
Posted by: Johnny j
Gender:Male
Length of ownership:1 month
I bought these about 2 weeks ago and so far everything is great! The noise canceling is fantastic and music clarity is also. Delivery was very quick and buying process was very smooth and easy. This is a great addition to many other Bose products I own. I would highly recommend these earbuds. Very easy to set up and use.
Written by a customer while visiting bose.com