Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Great Stuff!!
on February 20, 2023
Posted by: Robert
Gender:Male
Length of ownership:3 months
I bought my Bose quiet, comfort 2’s around 2 1/2 months ago and all I could say is what an improvement from the first ones these are lighter they seem to have more bass and a lot more comfort and snug to wear at least for me. I’ve been a Bose fan since years and years, so I almost can’t wait for the future ones to come out. See if they can improve on these great product no problems so far.
Written by a customer while visiting bose.com
Customer Rating
4
Excelent sound
on February 20, 2023
Posted by: Vasilis
Gender:Male
Length of ownership:1 month
They have very good sound quality. But the right earbud does not stay firmly in my ear. I have tried all the supplied fittings. The smaller ones seem better but after a while it falls off.
Written by a customer while visiting bose.com
Customer Rating
5
Bose You really hit a home run with these earbuds.
on February 20, 2023
Posted by: Birchlegging
Gender:Male
Length of ownership:1 month
The sound quality and noise cancellation are as good as or better than the original QuietComfort earbuds. But what I really love about these is the smaller size. I can take a walk in the cold weather and put an earband or hat over these buds without knocking them out of place. I also love that I can tap or press either earbud and the response is the same. I no longer have to remember which earbud does what. Very happy with this purchase. Worth every penny!
Written by a customer while visiting bose.com
Customer Rating
5
Awesome headphones!
on February 20, 2023
Posted by: D
Gender:Female
Length of ownership:1 month
I bought these three weeks ago and have enjoyed them since day one! They connected to my device the first time right out of the box! I've had no problems with them at all.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect earbuds!
on February 19, 2023
Posted by: Andy
Gender:Male
Length of ownership:1 month
Great upgrade from previous generation and Bose yet out does themselves by understanding that details are important. I'm glad I purchased these and will recommend to anyone needing audio products!
Written by a customer while visiting bose.com
Customer Rating
5
Reliable connection and good sound
on February 19, 2023
Posted by: Linda
Gender:Female
Length of ownership:1 month
I had another well know brand that repeatedly had connection problems and short range. Bose is more expensive but well worth the cost. It consistently connects with my devices and has a good range and good sound.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect Earbuds
on February 19, 2023
Posted by: seattlegirl
Gender:Female
Length of ownership:1 month
I have been a raving fan of Bose for many years. Speakers, headphones, sound system radio, etc. It's nice to have a manufacturer that you can be confident the product you purchase will be high quality. I was disappointed with the QuietComfort Earbuds I purchased a couple of years ago because they were too big. I tried the different size cushions, but nothing worked. I took a chance and bought the QuietComfort Earbuds II and they are perfect! They are smaller, and they fit like a glove out of the box. I'm so happy and highly recommend them. Easy to change the volume and turn on/off the noise canceling. (The friend I gave the QC Earbuds I is happy too - they fit her perfectly.)
Written by a customer while visiting bose.com
Customer Rating
3
Sound is perfect, but
on February 19, 2023
Posted by: Sensitive Ears
Gender:Female
Length of ownership:1 week
I can hear noise and talking around me while using these buds. I have ADHD and bought these to try and block out all of the audible intrusions in my world. These help do that , but not enough.
Response from bose.comBy Nelson Penney, Global Customer Service, February 22, 2023
Hey there, glad to hear you love the sound of the earbuds! I’m sorry to hear the noise-cancellation isn’t working quite as expected, and we reached out to you with a message for assistance. To re-iterate here, have you tested all included sizes of ear tips and stability bands, to see which offers the best noise-cancellation coverage given how the earbuds fit in your ear? Do you typically listen to music with noise-cancellation active or just noise-cancellation alone? Let us know by responding to our message or reaching out at https://bose.life/38Q1vZs, so we can assist you further if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com