Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Great sound reduction BUT want to just wear 1!
on February 21, 2023
Posted by: Maker
Gender:Male
Length of ownership:1 month
Have had different brands- Mifo, Beats, AirPods and always just wear 1 earbud (deaf in my right ear). The Bose you have to wear both or carry one in your pocket when you leave the charging pod. All my others I just leave the right bud in the charger and there is not issue. Needs to be reworked as I see a lot of people the just wear 1 bud.
Written by a customer while visiting bose.com
Customer Rating
4
Great fit
on February 21, 2023
Posted by: Dr4BabyBrains
Gender:Male
Length of ownership:1 month
The fit and comfort of the headphones is excellent. I am disappointed that equalization is not customizable outside the base, mid, and treble. Also, not savable settings such as books. The headphones will also sound like an echo when switching apps on iPhone 13 max pro.
Written by a customer while visiting bose.com
Customer Rating
4
Great headphones
on February 21, 2023
Posted by: NotMandy
Gender:Female
Length of ownership:1 month
I purchased these about a couple weeks ago, to replace my Bose Sport earbuds (which I loved and lasted for 5+ years). The earbuds in general are phenomenal. The only reason I’m giving 4 stars instead of 5 is when I’m on a phone call/video chat, I’ve been told I sound muffled/far away from the microphone. If that wasn’t an issue I would absolutely give 5 stars.
They’re comfortable and perfect for listening to music, going on road-trips (the noise cancellation removes the hum and whir of vehicles going by), and streaming my favorite shows. They even cancel out my 3 loud teenagers so I can read peacefully.
Entirely worth the money spent.
Written by a customer while visiting bose.com
Customer Rating
5
Great Buds
on February 21, 2023
Posted by: White Lightning
Gender:Male
Length of ownership:1 month
I bought them several weeks ago. Love how they fit and the sound is very good and tight with great base. The outside sound reduction is outstanding! Love my Great Buds from Bose!!
Written by a customer while visiting bose.com
Customer Rating
5
Sensational sound quality.
on February 21, 2023
Posted by: Marek
Gender:Male
Length of ownership:1 month
Sensational sound quality. I had the QC35 model and am delighted. Both the sound quality and the performance of the active noise cancellation are top-notch.
I recommend in good conscience to anyone undecided :-)
I recommend in good conscience to anyone undecided :-)
Written by a customer while visiting bose.com
Customer Rating
5
These Buds Are For You
on February 20, 2023
Posted by: Lu
Gender:Male
Length of ownership:1 week
I bought these earbuds a couple of weeks ago and I am so happy that I did I was very disappointed with a pair of Sony earbuds that I had previously purchased. The sound from the new Quiet Comfort ll is awesome and is why I bought them to replace the Sony earbuds. The noise cancellation on them is great too.
Written by a customer while visiting bose.com
Customer Rating
5
Bose continues to have Best in Class Noise canceli
on February 20, 2023
Posted by: Tom
Gender:Male
Length of ownership:3 months
My original Bose Noise Canceling earbuds got stolen while on vacation in San Francisco. I had to replace them, and immediately order the new Bose Noise canceling earbuds 2 and they are even better than the originals.
Written by a customer while visiting bose.com
Customer Rating
1
Terrible
on February 20, 2023
Posted by: JD
Left ear bud is terrible barely ever connects had to return them worst ear buds I’ve ever had
Response from bose.comBy Nelson Penney, Global Customer Service, February 28, 2023
Hi there, I'm sorry to hear you feel this way. We reached out to you directly with a message to assist with this. Included were the steps at https://bose.life/3XeScMh for Bluetooth trouble and for a product reset at https://bose.life/3EvfWDD. We'd recommend trying both of these links and reaching back out to let us know how things go. Alternatively, contact us at https://bose.life/38Q1vZs, and we'll assist you further if needed!
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com