Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
3
Technology issue
on March 16, 2023
Posted by: Dcrow1979
Gender:Male
Length of ownership:3 months
I really really wanted to love these like most of my bose products… unfortunately I can’t. They have software and connectivity issues… I hope bose can figure this out because the product itself is high quality. When you take them out of the case the right one connects 70 percent of the time and the left one 25 percent of the time.. it’s very strange… I have to constantly put them back in case they out again to connect to my phone… the left one rarely connects.
Response from bose.comBy Nelson Penney, Customer support, March 20, 2023
Hello, if you are experiencing connectivity issues. I would recommend that you check out our troubleshooting suggestions from our product support website: https://bose.life/3JSplcd. Should you need further assistance feel free to message our technical support team, who will be happy to assist you: https://bose.life/401vg4m.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds
on March 15, 2023
Posted by: Katforre26
Gender:Female
Length of ownership:1 month
These were a gift from my son and I love them. Crystal clear, noise canceling which I love while working out
Written by a customer while visiting bose.com
Customer Rating
3
Bose QC ll Earbuds
on March 15, 2023
Posted by: Karate Mike
Gender:Male
Length of ownership:1 month
I just bought your Bose QC ll Earbuds. Excellent sound, fit and control options. Very disappointed that there is no “Find My Earbuds” feature. Lost my individual earbuds, in the past and always found them. Just a matter of time before it happens with these, with no way to track them.
Response from bose.comBy Nelson Penney, Customer support, March 20, 2023
Hello Mike. I am glad to hear that you are enjoying the sound quality, fit and control features of the QC earbuds II. I recommend that you ensure you are using the correct ear tip and stability bands to have the earbuds securely fitted in your ear to avoid them falling out: https://bose.life/3JPtsF5. Should you need any assistance with anything, feel free to contact our technical support team who will be happy to assist you: https://bose.life/40dfdk0.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Great noise canceling earbuds
on March 15, 2023
Posted by: SouthernGirl74
Gender:Female
Length of ownership:1 month
When you have these in the world around you melts away. Music and audio books seem almost interactive. These are best earbuds I’ve ever owned and I have plenty high end buds and all other brands are a distant second.
Written by a customer while visiting bose.com
Customer Rating
5
Great fit and stay in place, equals great bass
on March 15, 2023
Posted by: Greg
Gender:Male
Length of ownership:1 month
Excellent sound isolation because of the great fit. They stay in place. Best bass I’ve had in any pod style headphones. I just wish they would auto connect to the last device they were most recently connected to. Like my AppleTV box.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome!
on March 15, 2023
Posted by: Tofur
Gender:Male
Length of ownership:1 month
I have had a chance to use these for a while and absolutely love them. The noise cancelling is crazy good! I like that you have some what of a EQ in the app although I would like to see a better one. However the sound quality is very good.
Written by a customer while visiting bose.com
Customer Rating
3
‘Good’ sound. ‘Not good’ reception.
on March 15, 2023
Posted by: QC II Earbuds
Gender:Male
Length of ownership:1 month
I’ve had the QC II earbuds for a wile now and they basically have good sound (once I turned the bass way down). They have too much bass. Almost skull rattling. Then there is a much bigger issue of recepion. It’s acceptable so far outside of the house, but for some reason they are not consistent in my home. Sorry to say, my old Apple earbuds never had any issue at all. So, I’m a little disappointed.
Response from bose.comBy Nelson Penney, Customer support, March 20, 2023
Hello, if you are finding that there is too much bass on your earbuds, you can adjust them via the equalizer settings in the Bose Music app: https://bose.life/3Z5hwnY. if you are experiencing issues with connection, you can try our troubleshooting steps here: https://bose.life/3n3T21a. Should you need any further assistance please feel free to contact our technical support team who will be happy to help: https://bose.life/3YXBaCl.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
4
Nice earbuds, However…
on March 15, 2023
Posted by: Walt76
Gender:Male
Length of ownership:1 month
I replaced my version 1 Bose earbuds with the QCII, and they are an improvement in every way. I also have Bose headphones, and Bose home theater, so I am a fan.
However, I also have Apple AirPod Pro II, and the Apple buds are better at silencing airplane noise, and better at phone calls, and better in “transparency mode”. Bose earbuds definitely have the advantage when listening to music.
However, I also have Apple AirPod Pro II, and the Apple buds are better at silencing airplane noise, and better at phone calls, and better in “transparency mode”. Bose earbuds definitely have the advantage when listening to music.
Written by a customer while visiting bose.com