Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Amazing active noise cancelling
on March 20, 2023
Posted by: Kobe
Gender:Male
Length of ownership:1 month
I bought these a little while back and was utterly amazed with the active noise cancelling. Coming from some over the ear headphones with no ANC these are by far much better and still let me hear important sounds.
Written by a customer while visiting bose.com
Customer Rating
5
They are great!
on March 20, 2023
Posted by: Matt
Gender:Male
Length of ownership:1 year or longer
I’ve gone through multiple sets of headphones and earbuds and spent probably hundreds if not thousands of dollars altogether just to find the right pair and when I heard that Bose is making earbuds. Well at least they’re quiet comfort earbuds because I have the first pair first pair is nice and I have a couple of other Bose headsets that I use. These ones are great for working out or for work in general and they keep me on my toes they’re not too loud even at max volume it’s not too loud and they’re really quiet and it just helps with residence if I have both of them in the active and the quiet modes really hit the spot when I need to focus on my residence or when I’m doing homework, I would recommend these anyone I’m gonna be getting two more pairs as well to the unlimited colors cause blue man that color hits hard
Written by a customer while visiting bose.com
Customer Rating
1
Disappointed
on March 20, 2023
Posted by: Darrell Cook
Gender:Male
Length of ownership:1 month
I owned two pairs of the previous model, the QC. The QC was much better at noise cancellation. By comparison, the QC II are quite inferior. These are smaller than the previous version.As a result they are very difficult to remove from the case. I am quite certain that eventually I will drop one of them in a place that will be very difficult to retrieve.
Response from bose.comBy Nelson Penney, Global Customer Service, March 27, 2023
Hi Darrell, I'm sorry to hear you feel the QC Earbuds II do not perform like you older model, but we reached out to you with a message to provide assistance. We're pleased to have heard back, and that you tried the steps for checking the fit of the earbuds (https://bit.ly/3JHQoWy) and tried the steps at https://bit.ly/3FWyzSx to help with ANC. Please reach back out to us again, and we'll continue to assist you with your product.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
QC2 Functions
on March 20, 2023
Posted by: Pro Traveler
Gender:Male
Length of ownership:1 month
Audio quality and noise cancellation is great, the microphone pick up needs to be managed / configured by the Bose Music app. The mic senstivity is too high and they are very difficult to use for phone calls - too much background pick up causes the listener to hear ALL the noise.
Response from bose.comBy Nelson Penney, Global Customer Service, March 27, 2023
Hi there, I'm glad to hear you're enjoying the audio quality and ANC effectiveness of the QC Earbuds II! We reached out to you directly with assistance regarding the microphone sensitivity. What type of calls are you making? To ensure the best pickup, follow the guidance at https://bose.life/3ZobC1o, and let us know how things go by reaching back out to us, or contacting at https://bose.life/3LUI74o.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best purchase this year!! So happy with them!
on March 19, 2023
Posted by: Matthe
Gender:Male
Length of ownership:1 month
So happy with these!! sound quality is a 10 out of 10, comfort and noise canceling are also a 10 out of 10, as well as its user interface and looks masculine and refined. The case is not wireless, but this is not a big deal as one charge lasts 24 hours ( 3 separate charges) The bass, treble, and mids are all well-balanced but can be exaggerated if that is your preference. Additionally, the Bose QCII's app and user interface are both a 10 out of 10. Also switches seamlessly from my iPhone to my iMac.
Phone calls seem clear when and when I ask the person on the other end, they all say it sounds great.
In summary, there is simply no comparison between Apple AirPods (which I also own) and Bose when it comes to audio. Extremely happy with purchase..
Phone calls seem clear when and when I ask the person on the other end, they all say it sounds great.
In summary, there is simply no comparison between Apple AirPods (which I also own) and Bose when it comes to audio. Extremely happy with purchase..
Written by a customer while visiting bose.com
Customer Rating
4
Quiet buds II
on March 19, 2023
Posted by: Rod
Gender:Male
Length of ownership:1 month
Wonderful product, smith sound, easy to pair and connect. But the case/charger is not that good. Hard to fit the ear buds and no indicator, as in the sport buds, of the level of power remaining
Written by a customer while visiting bose.com
Customer Rating
5
Best purchase this year!! Honest Review!
on March 19, 2023
Posted by: Matta
Gender:Male
Length of ownership:1 month
I purchased the Bose QCII and I'm so happy that I did! As an Apple fanboy, I believe that Apple makes good electronics, but when it comes to audio, Bose excels in every way. The Bose QCII's sound quality is a 10 out of 10, while Apple lacks depth and bass. The comfort and noise canceling of the Bose QCII are also a 10 out of 10, as well as its user interface and look (which does not resemble smurf hairdryers). The only drawback is that the case is not wireless, but this is not a big deal. The bass, treble, and mids are all well-balanced but can be exaggerated if that is your preference. Additionally, the Bose QCII's app and user interface are both a 10 out of 10. In summary, there is simply no comparison between Apple and Bose when it comes to audio.
Written by a customer while visiting bose.com
Customer Rating
5
Great
on March 19, 2023
Posted by: ballrd04
Gender:Male
Length of ownership:1 month
It's the best I've ever bought.
It's good to hear outside sounds.
It's good to hear outside sounds.
Written by a customer while visiting bose.com