Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Double Trouble
on March 21, 2023
Posted by: Bill512
Gender:Male
Length of ownership:1 month
I bought a pair of ear buds and my wife immediately “borrowed” them and decided she needed a pair of her own…we both love them!
Written by a customer while visiting bose.com
Customer Rating
5
Finally the sound is perfect
on March 21, 2023
Posted by: Pjoe
Gender:Male
Length of ownership:1 month
I bought this about three weeks ago. And honestly, I’ve been purchasing different earpieces, and I have returned all of them but with this one everything is changed. The sound quality is incredible the different modes are great.
Written by a customer while visiting bose.com
Customer Rating
5
better than the first one
on March 21, 2023
Posted by: Big Bose Fan
Gender:Male
Length of ownership:1 year or longer
bass responds much deeper. noise canceling greatly improved
Written by a customer while visiting bose.com
Customer Rating
3
Great Upgrades
on March 21, 2023
Posted by: Okey
Gender:Male
Length of ownership:1 month
My Bose Quietcomfort II has great upgrades compared to the Bose Quietcomfort I. However, it had one major setback for me. It refuses to stay in my ear after adjusting the ear rings and and ear tips.
Response from bose.comBy Nelson Penney, Global Customer Service, March 27, 2023
Hi Okey, I'm pleased to hear you're enjoying the QC Earbuds II and are a fan of the new features! I'm sorry to hear you were having issues with the fit, but we reached out to you with a message directly to help. As a result, we're pleased to have heard back, and you are now trying the alternative size eartips to get the most from your earbuds. For future reference, you can find guidance for fit at https://bit.ly/3lL2XbK, but please continue to reach out or contact at https://bose.life/3FUlRDH, so we can assist you further if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
The fit isn’t as great and features so so!
on March 21, 2023
Posted by: THE KING
Gender:Male
Length of ownership:1 week
My QuietComfort 1 fits better and the features work so much better. The only great thing about QuietComfort 2 is the look and size. Everything else is not to the standard of Bose quality.
Written by a customer while visiting bose.com
Customer Rating
5
Was skeptical
on March 20, 2023
Posted by: Johnny boy
Gender:Male
Length of ownership:1 week
I bought these not thinking that they would really work as good as “over the ear headsets. Wow! I’m very happy! The music you hear or movies you watch are perfect and clear! I fly for work once in a while during the winer months and I bought these to watch movies on long flights. These work great.
Written by a customer while visiting bose.com
Customer Rating
5
I love the quiet!
on March 20, 2023
Posted by: 1996ann
Gender:Female
Length of ownership:1 month
They fit great. Sound even better. Ear buds have always hurt my ears and never fit exactly right. These don't fall out and aren't nearly as uncomfortable as other brands of earbuds.
Written by a customer while visiting bose.com
Customer Rating
5
Big improvement! Over the previous version!
on March 20, 2023
Posted by: Rebecca S B
Gender:Female
Length of ownership:1 month
I liked the first version of the QC earbuds but in a long flight found them a bit too heavy and bulky for my ears. The new model QC earbuds 2, are much more comfortable and I love that there is a microphone in both buds.
Written by a customer while visiting bose.com