Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Bose QC 2
on March 31, 2023
Posted by: TommyB
Gender:Male
Length of ownership:1 week
Just received them today. Fantastic sound and features. Far superior to my older ones.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on March 30, 2023
Posted by: Monte5150
Gender:Male
Length of ownership:1 week
Bought these two weeks ago fit my eats perfectly sound is great best money ever spent
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Earbuds
on March 30, 2023
Posted by: Tim
Gender:Male
Length of ownership:1 week
Bought the Bose earbuds to replace another pair and so far, they have been great and live up to the Bose name.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on March 30, 2023
Posted by: Stelly77
Gender:Male
Length of ownership:1 month
I bought this product a couple of weeks ago very happy with it
Written by a customer while visiting bose.com
Customer Rating
4
Typical Bose quality but not sure they are better
on March 30, 2023
Posted by: Jim
Gender:Male
Length of ownership:1 month
I've had the original Earbuds since they were introduced. I also use the Bose A20 aviation headset. Both products are the gold standard for noise cancellation. On a recent trip, I discovered that I had forgotten my Earbuds. Bought the Earbuds II at the airport. They are smaller and thus a little harder to handle. As an example, they are a bit difficult to retrieve from the case. Also, getting the fit right now involves trying two different pieces per earbud. The original Earbuds allowed for a perfect fit with fewer parts. All that said, the new Earbuds are just as good as the original.
Written by a customer while visiting bose.com
Customer Rating
2
Bose Quiet Comfort Review
on March 30, 2023
Posted by: Bose Ear Buds
Gender:Male
Length of ownership:3 months
I purchase these in January 2023, returned for repair in March 2023. Same issue (right or left sound distorted). I’m not sure why but this is my fourth ear product that I’ve returned for the same issue. Love Bose products and been a fan for years but I cannot understand what’s going on—
Response from bose.comBy Nelson Penney, Global Customer Service, April 3, 2023
Hi there - it's great to hear you've been a fan for quite some time! I do apologize for the issues you've experienced with your earbuds, and we reached out with a message to directly help you with this. Included were the steps at https://bit.ly/3Mushhh to help with the audio quality issue you're having, so please be sure to try this. Does the distortion happen at all levels of volume, even when tested with other devices? Let us know by reaching back out to us, or contacting at https://bose.life/3ztovwK, so we can assist further if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds ever…
on March 29, 2023
Posted by: Koshowarrior
Gender:Male
Length of ownership:1 month
Music is my life and that being said I have tried many various types of earbuds, from AirPods to Galaxy live and even bone conduction and I can honestly say that the Bose Quiet Comfort 2 earbuds are in a class all by themselves! From the actual sound of the music to fit and ease of use, I will never listen to music without my Bose Quiet Comfort 2 earbuds. I love them so much that I even purchased some Quiet Comfort 45 Headphones and I have never even owned actual headphones before. I love my music, especially when it’s coming from my Bose headphones and earbuds. Oh yeah, the 2 day express free delivery was very nice as well so I didn’t have to wait long to experience the beautiful sounds. Thanks very much Bose, and you have a loyal customer and fan forever…🤩
Written by a customer while visiting bose.com
Customer Rating
3
They’re a solid product
on March 29, 2023
Posted by: PJ
Gender:Male
Length of ownership:1 month
Overall for everyday use they’re a solid product and I like them. It’s an adjustment from daily use of the Bose Sports Buds. I would recommend Bose wear these ear buds on a New Jersey Transit bus a few times. None of the modes made listening through these buds an enjoyable experience while commuting, not even Commuter mode. Other everyday activities have been fine.
Response from bose.comBy Nelson Penney, Global Customer Service, April 3, 2023
Hi there, glad to hear you're enjoying the QC Earbuds II for everyday use! We reached out to you to provide assistance with your noise-cancellation concerns. Did you try all steps at https://bit.ly/40Cpt5A for maximum effectiveness of ANC? Please get back in touch to let us know if this helps, or contact at https://bose.life/3ztovwK, so we can assist you further if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com