Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Great Features!
on April 2, 2023
Posted by: LordFoul69
Gender:Male
Length of ownership:1 week
Noise canceling is amazing. Great sound. Great bass.
Written by a customer while visiting bose.com
Customer Rating
5
These hit it out of the park!
on April 1, 2023
Posted by: Mellie
Gender:Female
Length of ownership:1 month
From the moment I put them in my ears I was blown away. I was lucky that they fit perfectly. I got them to block my neighbor's subwoofer and they are perfect. I was doing dishes with them in and couldn't believe that I couldn't even hear the water running. The sound is amazing. I would not have spent this much money but was desperate and I couldn't be happier. I'm using these for podcasts and tv and music.
I just wish there was a quick start paper guide. I liked them so much that I bought another pair for my sister and she loves hers too.
I just wish there was a quick start paper guide. I liked them so much that I bought another pair for my sister and she loves hers too.
Written by a customer while visiting bose.com
Customer Rating
5
Great Ear Buds
on April 1, 2023
Posted by: Mark1956
Gender:Male
Length of ownership:1 month
Excellent sound and excellent noise canceling. I extremely happy I made this purchase. So much better than Apple
Written by a customer while visiting bose.com
Customer Rating
5
Great sound quality and noise cancellation!
on April 1, 2023
Posted by: Drae1980
Gender:Male
Length of ownership:1 month
Bought these a month ago and the sound quality is amazing! They are comfortable in my ear. I wore them on a plane just to cancel out the cabin noise and couldn’t hear anything.
Written by a customer while visiting bose.com
Customer Rating
4
Almost a perfect fit!!!
on April 1, 2023
Posted by: Astros83
Gender:Male
Length of ownership:1 month
Everything is great except when you are outside and it’s windy. All I could hear is the static from the wind which was upsetting since I’m outside a lot working. Headphones would probably be a better fit to block the wind I guess
Written by a customer while visiting bose.com
Customer Rating
5
Best Sounding Earbuds I have used to date
on April 1, 2023
Posted by: Aeonixx0
Gender:Male
Length of ownership:3 months
I have always shied away from Bose due to the cost and lower priced options with competitors. I have every Top brand of wireless Earbuds. They all have their good points and bad. I have to say I absolutely love the sound that Bose produces.. The music is full and rich with great lows and quality highs ( the equalizer app could use some work). I did have to return my first pair due to connectivity issues. The pair I have now is updated firmware on the QuietComfort II's and solid as a rock
Written by a customer while visiting bose.com
Customer Rating
2
Bose Greatness , Not so much
on April 1, 2023
Posted by: Rick
Gender:Male
Length of ownership:1 month
I bought these 3 weeks ago , thinking they would be better than the latest Apple AirPods. They aren’t. Lots of distortion when in car on a rough road. Terrible waste of money. Go with Apple. If I can these are going back.
Response from bose.comBy Nelson Penney, Customer Support, April 7, 2023
Hey Rick,
I'm sorry that you're facing an issue with distortion. We reached out to your directly to help address your concerns. To recap - we recommend following the steps at https://bose.life/3U4ZYre for assistance with static audio/poor quality audio.
We also wanted to know what device you are using the earbuds with, and if you had the chance to test with a different device? Please let us know by responded to our email.
Thanks,
Charlotte - Customer Support
I'm sorry that you're facing an issue with distortion. We reached out to your directly to help address your concerns. To recap - we recommend following the steps at https://bose.life/3U4ZYre for assistance with static audio/poor quality audio.
We also wanted to know what device you are using the earbuds with, and if you had the chance to test with a different device? Please let us know by responded to our email.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great earbuds, horrible app
on April 1, 2023
Posted by: RLD
Gender:Male
Length of ownership:1 month
It's hard to believe Bose can make earbuds this good and then give you such a bad app that you can get frustrated using them. The sound and noise canceling are the best of any earbuds I've tried, but then you have to use the app...
Written by a customer while visiting bose.com