Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Great sound and product
on April 5, 2023
Posted by: Chiefgman
Gender:Male
Length of ownership:6 months
Great sound and product. I wear a hearing aid and these are the only earbuds that automatically compensate and balance the sound in my ear,
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound quality
on April 4, 2023
Posted by: Rich S
Gender:Male
Length of ownership:1 month
I recently damaged my hearing while at an indoor shooting range without adequate hearing protection. It ruined my ability to enjoy music until I bought these ear buds. The equalizer function allowed me to adjust the response and get the true sound back. Best purchase I've made in a long time.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent sound quality
on April 4, 2023
Posted by: Sanity savers
Gender:Male
Length of ownership:1 month
Received as a gift to replace my bose wireless soundsports that no longer hold a significant charge.so far im pleased with these as a replacement for my 1st set. After 6 years of use I sadly had to put my 1st set to rest .just as always bose is a quality product and fortunate to have received a replacement set from my family as a gift.wishing I could still use my 1st set,as they are very comfortable to wear.
Written by a customer while visiting bose.com
Customer Rating
3
Nice but expecting more
on April 4, 2023
Posted by: Could Be Better
Gender:Male
Length of ownership:1 month
I bought them about 3weeks ago they great for music but not for talking to people 🤔
Response from bose.comBy Nelson Penney, Global Customer Service, April 7, 2023
Hi there, glad you're enjoying the sound of your new QC Earbuds II! We reached out to you with a message directly to assist with your issue. Included in this were the steps at https://bose.life/437mTGI, to help microphone performance. Also, have you tried the earbuds with a different device to narrow down the source of the issue? Please give these steps a try, and reach back out to us through message or by getting in touch at https://bose.life/3ZRGrvR, so we can assist you further if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
not happy
on April 4, 2023
Posted by: disgusted
Gender:Female
Length of ownership:1 month
Have had them 2 wks. Hate them, batteries are the worst. After they are fully charged, within 24 hours batteries have only 30% left, with one or two brief uses. My sport earbuds were so much better, they held a charge for a week with use.
Response from bose.comBy Nelson Penney, Global Customer Service, April 7, 2023
Hey there - we're sorry to hear about the trouble you've experienced regarding battery life. We reached out to you with a message directly to help you resolve this. To re-iterate, are you using the provided charging cable for the earbuds? Please attempt all steps at https://bose.life/43hob1A, to help with battery life. Let us know if these steps help by reaching back out to our message, or getting in touch at https://bose.life/3ZRGrvR, so we can assist you further if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
They don't fall out!
on April 4, 2023
Posted by: msessions
Gender:Male
Length of ownership:1 week
As a devoted Apple enthusiast, I own three different editions of AirPods, but unfortunately, they all tend to slip out of my ears. However, I must admit that the Bose QuietComfort Earbuds 2 have been the most impressive earbuds I have ever experienced.
Written by a customer while visiting bose.com
Customer Rating
5
Sound great.
on April 4, 2023
Posted by: Joe
Gender:Male
Length of ownership:1 month
Bought these a couple weeks ago and love them. Noise cancelation is awesome.
Written by a customer while visiting bose.com
Customer Rating
4
good earbuds
on April 3, 2023
Posted by: songer
Gender:Male
Length of ownership:1 month
The sound quality of this pair of earbuds is good. The noise isolation is amazing. The only downside is this device could not switch within multiple devices automatically. I always need a manual to connect to switch among devices
Written by a customer while visiting bose.com