Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Sound great, hard to hold
on April 6, 2023
Posted by: Jew Bob
Gender:Male
Length of ownership:1 month
I have been very happy with the sound of my BQCEBII. The bass extension is excellent, clearly delivering the very lowest notes without losing it, and without being overbearing, unlike some buds I have tried which turn everything into an obnoxious, bass forward dance mix. There is the occasional Bluetooth garbled note, but not too bad. My big complaint is that the buds and the case are as smooth and slippery as if they had been polished, lubed, and polished again. They sell case covers which are more fricative and will net Bose an extra 24 or 34 bucks, but the buds can still easily slip out of your fingers and down the sewer grate.
I had a decent pair of earbuds, but being an audiophile, I enjoy listening to music at a high quality level. I have owned plenty of ear phones and earbuds, and I will say these earbuds are worth the price I paid. I bought the Woojer Vest 3 and when paired together, all I can say is WOW. Music, Movies, or Gaming it's Awesome.
I bought the Bose quiet comfort earbuds II. Amazing sound quality, easy setup and operation. The best feature is an earbud that actually stays in your ear with a comfortable feel. They are on the pricey side, but worth it, you get what you pay for.
I've always been a Bose customer. The noise cancellation and sound are awesome, in fact, the best! However, I am truly disappointed with the noise my callers hear when I use them. I cannot use them for calls at all. I hear great but they hear noise. I've tried different phones to no avail.
Response from bose.comBy Nelson Penney, Global Customer Service, April 7, 2023
Hi! I'm pleased to hear you've always been a fan of the audio quality and noise-cancelling capability. We reached out to you directly with a message to help with your call issues. Included in this were the steps at https://bose.life/3zC6Umt, to help tackle any microphone issues and improve performance. Please give this a try, and let us know if you have this issue when taking both phone and internet calls. Drop us a message back or reach out at https://bose.life/3ZRGrvR for further assistance! Thanks, Sam - Customer Support