Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Love my ear buds
on April 10, 2023
Posted by: Kate
Gender:Female
Length of ownership:1 month
They don’t hurt my ears and they are very comfortable.
Written by a customer while visiting bose.com
Customer Rating
5
Love these earbuds!!
on April 10, 2023
Posted by: Chachi
Gender:Male
Length of ownership:1 month
These are so much better than the original. Better sound, better noise cancellation on phone calls and the battery seems to last longer so far. The fit is 10x better. Highly recommend.
Written by a customer while visiting bose.com
Customer Rating
5
QC II BLUE
on April 10, 2023
Posted by: DAGSR
Gender:Male
Length of ownership:6 months
Bose never disappoints, great look, fit, and most definitely sound!
Written by a customer while visiting bose.com
Customer Rating
3
Great sound quality
on April 10, 2023
Posted by: Gina
Gender:Female
Length of ownership:1 month
I purchased the Bose earbuds a month ago. The sound quality is amazing! But the connectivity is terrible! If I’m listening to music and get a call they disconnect. You have to reconnect with the app
Response from bose.comBy Nelson Penney, Global Customer Service, April 15, 2023
Hi Gina, I'm pleased to hear you're loving the sound of the QC Earbuds II! We reached out to you directly with a message to help with your Bluetooth issues. Included in this were the steps at https://bose.life/3ML5Ynn, could you please try these? Also, what device do you primarily connect to, and does this problem happen when using the earbuds with other devices? We look forward to hearing back from you, so we can continue to troubleshoot, but feel free to contact us at https://bose.life/3myIozy if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great features and great design
on April 10, 2023
Posted by: BB
Gender:Male
Length of ownership:1 month
I bought the Earbuds three weeks ago Happy so far getting use them
Written by a customer while visiting bose.com
Customer Rating
5
Great quality!
on April 9, 2023
Posted by: Eric
Gender:Male
Length of ownership:1 month
I have used it for a few weeks for walks outdoors. The earbuds are comfortable to wear and sound quality is great. My only complaint is that high winds would hover around the earbuds.
Written by a customer while visiting bose.com
Customer Rating
4
Great music and ANC quality but bad microphone
on April 9, 2023
Posted by: Silencio
Gender:Male
Length of ownership:1 month
I have been using these headphones for a month. I purchased them for their ANC and they are great. However I am not satisfied with their microphone and sound quality during phone calls.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and comfort
on April 9, 2023
Posted by: NBfM
Gender:Female
Length of ownership:1 month
Very happy with the sound, quiet and comfort. Have used them for work on Zoom meetings as well as exercise outdoors.
Written by a customer while visiting bose.com