Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Bose quiet comfort 2
on April 20, 2023
Posted by: Scot75
Gender:Male
Length of ownership:1 month
I bought these about a month ago and am veri impressed with these. I had the original quiet comfort ear buds and was impressed with them and these are twice as good!!! Would definitely recommend these to anyone!!!
Written by a customer while visiting bose.com
Customer Rating
5
Truly the best noise cancelling ear-buds!!
on April 20, 2023
Posted by: Asgard
Gender:Male
Length of ownership:6 months
Truly the best noise cancelling ear-buds! plus….amaaaazing sound!!
Written by a customer while visiting bose.com
Customer Rating
5
Better than I expected
on April 19, 2023
Posted by: KingJ
Gender:Male
Length of ownership:1 month
I’ve tried about 20 different earbuds both cheap and expensive and found plenty that were decent, but I’ve always had trouble keeping them from falling out of my ears. What good is it if they sound good but fall out with each step? However, these lock in nice and tight and I have not been able to make them fall out. Also, they sound great with good amounts of bass and crisp vocals. The noise cancelling is amazing. It won’t completely cancel all sound but it sure is close. The only other earbuds I’ve found that are close is the Sony Linkbuds S. The Bose QC II are definitely my favorite so far and well worth a look. You won’t be disappointed.
Written by a customer while visiting bose.com
Customer Rating
2
Not ideal
on April 19, 2023
Posted by: Soulsister
Gender:Female
Length of ownership:1 week
Sound and noise cancellation were wonderful. However, on the 2nd day of use, my music suddenly stopped, and an earbud popped out of my ear when I was not moving. I’d prefer earbuds that consistently work, and have a loop that goes over the ear.
Response from bose.comBy Nelson Penney, Customer Support, April 21, 2023
Hello,
I'm pleased that you're enjoying the sound quality and noise cancellation, but I'm sorry that you're facing some difficulty with the fit. We recently contacted you directly to help with these concerns. In case you missed it, we wanted to check if you've tried the different size tips and stability bands. If you have, then we recommend checking that you have the correct fit - https://bose.life/3V1jANp.
The audio will pause due to in-ear detection default settings, which you can changed within the product settings. Adjust this to you need and let us know if this helps the problem you’re noticing.
If there's anything else we can help with, please do reach back to us.
Thanks,
Charlotte - Customer Support
I'm pleased that you're enjoying the sound quality and noise cancellation, but I'm sorry that you're facing some difficulty with the fit. We recently contacted you directly to help with these concerns. In case you missed it, we wanted to check if you've tried the different size tips and stability bands. If you have, then we recommend checking that you have the correct fit - https://bose.life/3V1jANp.
The audio will pause due to in-ear detection default settings, which you can changed within the product settings. Adjust this to you need and let us know if this helps the problem you’re noticing.
If there's anything else we can help with, please do reach back to us.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Top quality
on April 19, 2023
Posted by: RollTide4
Gender:Male
Length of ownership:3 months
After 3 pairs of AirPods and the worst support from Apple, I was gifted my Bose headphones. The sound quality and fit is superior. I did have an issue after only 3 months and the support process was seamless. They replaced my product right away and I had my new headphones in 3-4 days. There's a reason the Bose cost more, they're superior quality.
Written by a customer while visiting bose.com
Customer Rating
5
Love it!!!
on April 19, 2023
Posted by: Ash
Gender:Male
Length of ownership:1 month
The silent mode on it is astonishing. Can’t hear anything at the gym. Should use it when the kids are being needy!!!
Problem with the charging cord. Worried about breaking the inside piece when charging. Otherwise perfect.
Problem with the charging cord. Worried about breaking the inside piece when charging. Otherwise perfect.
Written by a customer while visiting bose.com
Customer Rating
4
Great device, hard to ,Ave fit completely
on April 19, 2023
Posted by: Brad
Gender:Male
Length of ownership:1 week
Love Bose products. I do however have difficulties making them fit snugly in my ear. I she’s tried all of the tips and even got the extra large ear tips. Still a little loose in my ear. I
Written by a customer while visiting bose.com
Customer Rating
5
My wife was blown away
on April 19, 2023
Posted by: Lawton
Gender:Male
Length of ownership:3 months
This is the second pair i have purchased. My wife didn't believe me at first when I told her how great these earbuds were for sound canceling and clear audio. That was until she tried them on....after that she was hooked and the second pair was ordered that day
Written by a customer while visiting bose.com