The earbuds are excellent quality with amazing sound, even compared to my Bose headphones. My issue is with the difficulty I experienced attempting to learn how to use all of the features. It seems counterintuitive to have to go to u tube video to get information. I did attempt chat on Bose site but it was non productive.
I love Bose product except for this newly purchase
on February 23, 2024
Posted by: Jess
Gender:Female
Length of ownership:1 week
Not working properly when I watch movies. It goes off within 10seconds after having to reset it more than once get annoying
Response from bose.comBy Customer Support, February 24, 2024
Hello Jess, I am sorry to hear that you are having issues with your QuietComfort Earbuds II. If they are disconnecting from your device I would recommend resyncing the earbuds, the steps can be found here https://bose.life/48umUG5
If you run into any issues, please reach out to support and we’ll be happy to help! https://bose.life/globalsupport
So far, these earbuds have worked great for me. As expected of a Bose product, the sound quality, especially the bass notes in the music is coming through very crisp and clear. I have been using them daily when going for my walk or to listen to something while reading. Overall, great so far.
I bought this a month ago and I had to return them do to them malfunctioning. Also for the price you are paying they should connect to multiple devices. The sound is pretty good but when talking on the phone they are not so good.