Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
3
Earbuds
on April 23, 2023
Posted by: Harry
Gender:Male
Length of ownership:1 week
These were given as a birthday gift. Love the sound quality. Only thing is that the left bud keeps disconnecting. I have to recount them. It getting annoying. Downloaded the app but doesn’t help. I gave up
Response from bose.comBy Nelson Penney, Global Customer Service, May 1, 2023
Hi Harry, we're glad you're enjoying the sound of your new QC Earbuds II! We reached out with a message to assist you directly with your connection issues. Included we linked the steps at https://bose.life/411YAI0 to help with Bluetooth disconnections, but be sure to also try a reset as shown at https://bose.life/42bQNYN. Let us know how things go by reaching back out to us, or contacting us at https://bose.life/424BGAy, so we can assist you further if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Wow!!!!
on April 23, 2023
Posted by: Ken3741
Gender:Male
Length of ownership:1 week
The comfort Buds II are amazing. They practically eliminate background nouse
Written by a customer while visiting bose.com
Customer Rating
5
Unbelievable sound!
on April 23, 2023
Posted by: John
Gender:Male
Length of ownership:1 month
Wow! Amazing sound quality, deep bass, crisp! I can’t believe how awesome the sound quality is, especially considering they’re earbuds. Sound quality rivals my overear headsets.
Written by a customer while visiting bose.com
Customer Rating
5
Good clear sound
on April 22, 2023
Posted by: Edlp
Gender:Male
Length of ownership:1 month
I bought this Bose , iv used all the other brands like galaxy buds pro. Sony, and apple AirPods Pro , but I have to say these Bose are best in clear quality sound for music and that’s what I wanted them for just to listen to music on them. Yes AirPod have more feachers but if your looks for just good clear quality sounding music. Bose is the way to go
Written by a customer while visiting bose.com
Customer Rating
4
Great upgrade but miss old functionality
on April 22, 2023
Posted by: Bose product replacement
Gender:Male
Length of ownership:1 month
My product was a full replacement of the previous model. Bose sound sport what I like about sound sport was the wire, connecting. The two earbuds provided me safety to prevent loss during my running outdoors. This was a very important feature for me. Additionally, when I wanted to stop, listening wearing the product around my neck a simpler way instead of grabbing the storage case which was not always immediately at my disposal. Can I purchase a Refurbished pair of soundsport since it doesn’t appear to be a new product sold through Bose.
Written by a customer while visiting bose.com
Customer Rating
5
Great comfortable fit, great audio
on April 22, 2023
Posted by: Mitch
Gender:Male
Length of ownership:1 month
Bought the Apple earbuds pro 2 and they hurt my ears to wear them and sound was ok. Bose fits and feels sooo much better and sound fantastic. Would be perfect if base could charge magnetically like the apple.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on April 22, 2023
Posted by: Dorel
Gender:Male
Length of ownership:6 months
Very good, sometimes problems with the connection. But overall, an excellent device. I recommend it.
Written by a customer while visiting bose.com
Customer Rating
4
Bluetooth Connection
on April 21, 2023
Posted by: JM
Gender:Male
Length of ownership:1 month
Awesome sound and great EQ customization. However, not always connects to the Bluetooth and is a bit frustrating.
Written by a customer while visiting bose.com