Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Great sound and noise canceling, mediocre case
on May 1, 2023
Posted by: Jakel
Gender:Male
Length of ownership:1 week
The sound is really great on these earbuds, very well balanced. The noise canceling is also better than I expected from an earbud. The case, however, leaves something to be desired. My biggest complaint about the case is that the lid doesn't latch closed. I also have 2 sets of the Bose Soundsport earbuds. The case on those latches closed, so when I am travelling, the case doesn't pop open. With the QCII earbuds, since the case doesn't latch, I worry that it will just come open and I'll lose one of the earbuds. The other thing about the case is that the hinge seems a bit flimsy compared to the Soundsport case.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and fit.
on May 1, 2023
Posted by: Obsidian
Gender:Male
Length of ownership:1 month
So superior to air buds and way better sound than cheap ones I’ve purchased.
Written by a customer while visiting bose.com
Customer Rating
4
The battery life is way too short.
on May 1, 2023
Posted by: Bose
Gender:Female
Length of ownership:1 month
Love the way they sound, but battery life needs much improvement
Written by a customer while visiting bose.com
Customer Rating
5
Amazing as always
on April 30, 2023
Posted by: GMA S
Gender:Female
Length of ownership:1 month
So glad I updated my earbuds, I bought the latest earbuds in a beautiful dark blue and the design is more contoured to my ears. The sound is amazing as I anticipated they would be we own several Bose items and the never disappoint
Written by a customer while visiting bose.com
Customer Rating
3
Good quality
on April 30, 2023
Posted by: Zuriel
Gender:Female
Length of ownership:1 month
Certain users will find these nice to be cordless. Disappointing battery life so they are no good for my purposes in the field. Bose should have figured out a full day battery not just hours. So be prepared to take the usb charging case with you and recharge them several times a day. The noise settings work well. Nice job with that. Seems the music quality of these is not quite as good as the wire-type earbuds; not sure why. I still use my old wire-types more. If Bose would up battery capabilities they’d have a winner. I do love Bose products.
Response from bose.comBy Nelson Penney, Customer support, May 1, 2023
Hello, we appreciate your feedback for our QC earbuds II, if you are unhappy with the sound quality, you and adjust it via the equalizer within the Bose Music app. https://bose.life/42eDFCw. Should you need any further assistance please feel free to contact our technical support team who can help you further: https://bose.life/44iKcO3.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
4
Excellent product
on April 30, 2023
Posted by: Bhotsie
Gender:Male
Length of ownership:1 month
Excellent anc function, fits my ear perfectly & does not fall out during heavy activities compared to other product. The only down side I notice was the quality of charging case cover that sqeaks when fitted to a hardcase. Probably the weak spot for damage. Other than that it is a great product.
Written by a customer while visiting bose.com
Customer Rating
1
Left earbud stopped working after 7 days of use
on April 30, 2023
Posted by: ElPeter
Gender:Male
Length of ownership:1 week
I am buying Bose products because are one of the best brands in the market when it comes to audio devices, so having problems with it after just 7 days is disappointing.
Called support and replacement is on its way.
Called support and replacement is on its way.
Response from bose.comBy Nelson Penney, Customer Support, May 1, 2023
I am glad you love our products and believe in our brand. It is great to hear you were able to get help and your earbuds replaced. I am certain that you will really enjoy your new earbuds!
Liam - Customer Support
Liam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Choice
on April 30, 2023
Posted by: dgibb
Gender:Male
Length of ownership:1 month
After reviewing several models on-line, I chose the Bose Quiet Comfort Earbuds II.
Very satisfied with the touch features, fidelity, and noise cancelling ability. For many noisy activities I perform with the likes of snow blowing, vacuuming, etc, I no longer have to wear headphones over the earbuds to cancel out noise.
Very satisfied with the touch features, fidelity, and noise cancelling ability. For many noisy activities I perform with the likes of snow blowing, vacuuming, etc, I no longer have to wear headphones over the earbuds to cancel out noise.
Written by a customer while visiting bose.com