Customer reviews from bestbuy-ca
JBL - Refurbished Excellent - Vibe Beam True Wireless Earbuds - 2023 - Black
Average customer rating
3.4
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
16
4 Stars
4
3 Stars
2
2 Stars
6
1 Star
8
58%of customers recommend this product.
(
21 out of
36)
Customer Reviews for JBL - Refurbished Excellent - Vibe Beam True Wireless Earbuds - 2023 - Black
Customer Rating
1
JBL Vibe Beam In-Ear Sound Isolating True Wireless
on November 11, 2025
Posted by: Denise
from Winnipeg
They don’t fit well in my ear
The sound is not very good
The sound is not very good
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
If the bud fits then wear it.
on November 3, 2025
Posted by: Clean harry.
from Windsor
I got them on sale, so for what I paid, not bad. Big problem getting them out of the holder. They made a mistake with the lid. You can’t get your fingers in there to grip them, half the time you drop them. But once they are earborne, you are going to enjoy the sound.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Poor fit
on October 10, 2025
Posted by: LC
from Kelowna
I don't have odd size ears. Other ear buds have fit. These are a terrible fit and want to fall out just walking. Have tried all the different size pieces.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Entry level performance
on August 29, 2025
Posted by: Lawndart77
from BC
I bought these as I was replacing bose earbuds but didn't want to spend as much so new audio quality would not be as good.
For music these are okay producing an ok sound not too "basey" and not too hollow.
How ever for voices like in podcasts these couldn't be worse extremely Hollow sound .
Other complaints are I bought these as I have jbl muffs but cannot get the app to recognize this second pair at all. And finally the biggest issue I have is the design for fit . They dont, I have used all 3 sizes of silicone tips and none work well enough to tie my shoes quickly. The charging case is also not built well as far as getting buds in and out easily.
For music these are okay producing an ok sound not too "basey" and not too hollow.
How ever for voices like in podcasts these couldn't be worse extremely Hollow sound .
Other complaints are I bought these as I have jbl muffs but cannot get the app to recognize this second pair at all. And finally the biggest issue I have is the design for fit . They dont, I have used all 3 sizes of silicone tips and none work well enough to tie my shoes quickly. The charging case is also not built well as far as getting buds in and out easily.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great deal
on August 28, 2025
Posted by: BRG
from Alberta
Great deal, they fit nice but aren't in the way, they sound good with decent bass and good noise canceling, touch features are easy and the battery life is great so far.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Not good, no support
on August 19, 2025
Posted by: Kris
from Brampton
Frequently cuts out and shuts down in the middle of meetings when used with an HP (work issued) laptop.
They work when paired with a Nintendo Switch, but struggle with the laptop, especially when using the microphone and the speakers simultaneously. They are not good, do not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Amazing Headphones
on July 20, 2025
Posted by: User
from Fredericton, NB
They accidentally went through the washer twice and the dryer once, but they survived and are still working well.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Nothing seems to break them
on February 5, 2025
Posted by: Anna
from Canada
These are so amazingly sturdy. Once, I dropped one of the earbuds in the stream while the music was playing. I was confident that it would break since it was working while in the water. no. this did not happen. put it in rice for a day, and it kept working.
And yesterday, I washed one (the same one actually) in the washing machine. Discovered it in the pocket of my jacket and was confident it would not work. This time did not bother with rice because it did not seem reasonable that it could make it, but it did. Both still work as new. I have never written a review, but the fact that this earbud keeps working has blown my mind.
And yesterday, I washed one (the same one actually) in the washing machine. Discovered it in the pocket of my jacket and was confident it would not work. This time did not bother with rice because it did not seem reasonable that it could make it, but it did. Both still work as new. I have never written a review, but the fact that this earbud keeps working has blown my mind.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca