I havent been able to use it. I started to put it together but got stuck at the tension cable and gauge. Ican't get the gauge to go in the tension bracket. I cant wait to try it
Poorly made-wheel won’t stay on track because of an improper weld
on August 25, 2024
Posted by: Jenni G.
The weld that connects the left foot rest and the wheel is welded wrong. So now, the wheel doesn’t stay on the track on the left side. Every time the wheel moves forward it comes off of the track, and the wheel is literally leaning to the side because of the weld. This is also the last stages of putting it together. We wasted our time assembling it because the wheel won’t stay on the track. The whole piece that connects the wheel and the footrest is made wrong. Also the holes for the screw to attach the leg to the hand bar did not line up-because of the weld. We spent over an hour trying to figure out if it was a leveling issue or we put it together wrong. It is the weld.
Over all for the money I think it’s pretty good. The reason I gave it 4 stars is that the long poles are so close together that they hit my arms when I let go to grip the heart monitor handle. I love the size it’s perfect for my apartment.
The 3810 was difficult to assemble with too many parts. I had to contact support twice for assistance. Support was great but I'm still unhappy and have lost interest. Thinking about returning it. I'm waiting to hear back from support.
I was excited to finally start my exercise routine, you can imagine how upset I was when the machine froze up and the tensioner seized up, rending it unusable. So now I have to pay money to take it to the dump to dispose of it.
I've had my Sunny Elliptical for two weeks, and I love it! I was able to do the assembly methodically in a timely manner and was pleased with that accomplishment (I'm a small __quote__senior__quote__ female)! Instructions are clear and all necessary tools are included. The machine is very quiet---a very important feature to me. My workouts are as intense as I need them to be with easy adjustment of the tension. Just can't say enough good things about this elliptical.