Customer reviews from intexcorp.com
Intex - Inflatable Canopy Island Float Lounge, 78.5" x 59"
Average customer rating
4.1
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
21
4 Stars
2
3 Stars
3
2 Stars
2
1 Star
4
29%of customers recommend this product.
(
2 out of
7)
Customer Reviews for Intex - Inflatable Canopy Island Float Lounge, 78.5" x 59"
Customer Rating
1
Disappointed
on July 30, 2025
Posted by: Angie the News Person
Brought this a few years back and it was amazing. The bottom of it was made out of a different material and it lasted. Bought it again this year and the air didn’t stay in it but five minutes the quality is not good anymore, but the price has gone up so disappointed.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, September 11, 2025
We’re sorry to hear about your experience with the Canopy Inflatable Pool Island Float. For product support or assistance, please contact us via chat at intexcorp.com or by phone at 310-549-8235.
Written by a customer while visiting intexcorp.com
Customer Rating
1
Not good
on June 8, 2025
Posted by: Disappointed
from Mississauga, Ontario
Gender:Female
The 1rst one I bought deflated immediately. I returned it for a new one which was fine until I tried to inflate next summer, deflated again. I could not find any holes. 3rd one again, same thing. A friend had the same experience. Very disappointed as I loved it and it was not a cheap item. I expected more from Intex.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, September 23, 2025
We’re very sorry to hear about your repeated issues and understand how frustrating this must be. We take feedback like yours seriously and are reviewing these concerns to improve product quality.
Written by a customer while visiting intexcorp.com
Customer Rating
5
Great
on June 3, 2025
Posted by: Joe
Great floater good size comfortable and very much fun worth it
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, August 27, 2025
We’re so glad you’re enjoying our product! If you ever need assistance, you can reach us via chat at intexcorp.com or by calling 310-549-8235. Our team is always here to help!
Written by a customer while visiting intexcorp.com
Customer Rating
1
Will not stay inflated.
on February 8, 2025
Posted by: smtart
from North Carolina
Gender:Female
The first one I purchased last for about 6 summers. The second one I purchased would not stay blown up. The third one I purchased, the same, would not keep air in. What a great product that Intex has taken and made with cheaper materials. For the last two years I have had to blow the float every single day without fail because it only takes a day to deflate. What a disappointment. I am looking for a different product to replace this float.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, February 11, 2025
Thank you for sharing your feedback, and we sincerely apologize for the issues you've encountered with the Canopy Inflatable Pool Island Float. We're truly sorry to hear about the product's performance and understand your frustration. Your input is important to us, and we will continue to improve our products.
Written by a customer while visiting intexcorp.com
Customer Rating
3
Float excellent, canopy crap
on December 19, 2024
Posted by: Floater
The float is excellent but the canopy is crap. Rips have continued to appear over time and the entire canopy is now basically made of double sided waterproof tape which I have used to repair the rips. The rods have also broken in sections and the ropes pulled out of their connections. What a shame! Need to use better quality material even if it costs a bit more. At least it would last longer
Response from intexcorp.comBy Intex Consumer Service, December 20, 2024
We appreciate your feedback! While we're glad you enjoyed the float, we regret the canopy issues. Your input on improving material quality is valued and will be shared with our team for review.
Written by a customer while visiting intexcorp.com
Customer Rating
1
on July 16, 2024
Posted by: Anonymous
from Canada
Gender:Female
Received as a christmas gift, just opened it and pumped it up and it deflated right away. very disappointing
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, July 23, 2024
We're very sorry to hear about your experience. It’s disappointing to learn that the product didn’t meet your expectations. We strive to ensure our items are of the highest quality, and it seems we fell short in this case. Your feedback is invaluable and helps us improve. Thank you for bringing this to our attention.
Written by a customer while visiting intexcorp.com
Customer Rating
2
WHAT A SHAME
on June 30, 2024
Posted by: Phiney
Gender:Female
Our family and friends love this ,BUT;- The rods that run through to support the canopy break, contact telephone number says no longer in service, Its a shame it was a great for the pool it still floats but we live in Texas long hot summers.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, July 8, 2024
We're truly sorry to hear about your experience with our canopy rods. Please accept our apologies for any inconvenience caused. For additional assistance, please contact our consumer service center via chat at intexcorp.com or call us at 310-549-8235. We're here to help.
Written by a customer while visiting intexcorp.com
Customer Rating
5
Great multi use float. On the sand or in the pool
on June 17, 2024
Posted by: lotus180
Huge and comfortable float. Love the shade feature. The company is great to work with and stands behind their product.
Response from intexcorp.comBy Intex Consumer Service, July 9, 2024
We're delighted to hear you're enjoying the multi-use float, both on sand and in the pool. The shade feature sounds like a hit! We strive to provide quality products and excellent service. Thank you for your wonderful review!
Written by a customer while visiting intexcorp.com