Customer reviews from kwikset.com
Kwikset - SmartKey Security Antique Brass Metal Single Cylinder Deadbolt
Average customer rating
4.3
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
50
4 Stars
10
3 Stars
0
2 Stars
3
1 Star
7
82%of customers recommend this product.
(
27 out of
33)
Customer Reviews for Kwikset - SmartKey Security Antique Brass Metal Single Cylinder Deadbolt
Customer Rating
5
great help
on December 23, 2017
Posted by: jackm
from palm coast, fl
i bought this deadbolt set and it did not come with one screw needed to lock it in place. i was sent the pieces I need very promptly. thank you.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Great deadbolt
on December 7, 2017
Posted by: Budlight
from Lowell, Ma
Gender:Male
[This review was collected as part of a promotion.] Nice looking deadbolt works to perfection. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
4
I like the Smartkey feature.
on November 28, 2017
Posted by: Hons
from Florida
Gender:Male
[This review was collected as part of a promotion.] I have bought a good many Kwikset Smartkey combo packs for our house and rental properties. Having the Smartkey feature is a real plus for rental properties,we can give the new tenant a new key. I have only had one tenant that I know of that I think changed the key on me.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Nice deadbolt easy to install and re-key
on October 26, 2017
Posted by: ebaytcc10
from Harrisonburg, VA, United States
Gender:Male
[This review was collected as part of a promotion.] I installed two deadbolts when we installed two new patio doors. The deadbolts would very well.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
2
bad changes
on July 2, 2017
Posted by: madat yu
from Fort Worth, TX, United States
Gender:Male
new kwiksets not easy to install i'm replaceing old kwikset with new ones these don't allow for any leeway at all !!!!! where old ones were adjustable and very easy why change a good thing???? ya need to make your products for average homeowners!!!
No, I would not recommend this to a friend.
Response from kwikset.comBy Megan, Kwikset Social, July 11, 2017
Hello, At Kwikset, we offer a number of resources to help you with the installation process. For your model, we have an installation guide (http://s7d5.scene7.com/is/content/BDHHI/5061040), deadbolt drilling instructions (http://s7d5.scene7.com/is/content/BDHHI/deadbolt-drilling_instructions), SmartKey instructions (http://s7d5.scene7.com/is/content/BDHHI/smartkey), and a specifications document (http://s7d5.scene7.com/is/content/BDHHI/specifications-opp). If you need additional assistance, please do not hesitate to contact our customer service team at 1-800-327-5625. Thank you, Kwikset
Written by a customer while visiting kwikset.com
Customer Rating
1
Poor design. Only a professional can install
on November 13, 2016
Posted by: Matt Davis
from Dallas, TX, United States
Gender:Male
Poor design for handy to install. Jacked with it for an hour trying to get all the pins lined up.
No, I would not recommend this to a friend.
Response from kwikset.comBy Devon Jordan , Community Manager, November 22, 2016
Hi Matt,
We're very sorry to read that you found our 665 deadbolt difficult to install. We do our best to develop user-friendly "DIY" products and comprehensive instructions. If you do ever need help with your product in the future, please give our team a call at 1-800-327-5625.
Thank you,
Kwikset
We're very sorry to read that you found our 665 deadbolt difficult to install. We do our best to develop user-friendly "DIY" products and comprehensive instructions. If you do ever need help with your product in the future, please give our team a call at 1-800-327-5625.
Thank you,
Kwikset
Written by a customer while visiting kwikset.com
Customer Rating
1
Trashing, hardest to install.
on August 12, 2016
Posted by: Whatever
Gender:Female
I bought a 4 set at Walmart. 2 deadbolts 2 door knobs. Keyed alike. No real idea what the part number is because there was nothing on package. It is a "deal" to buy 2 full door sets. Instructions tell you how to drill holes... They are already there!!! Internet and utube is how I learn all home repairs because I'm a middle aged woman. I repair entire toilets, garbage disposals, replace electrical outlets, etc.. Since there was no data on model... Utube found nothing. I don't know what these are I bought at Walmart but after 2 weeks of no security. Throwing in trash. I have never posted a comment before. I will not buy kwikset next time. I struggled too because last were Brinks are so easy but wanted to try. Terrible instructions, terrible part number identity... Throwing in trash. If I can repair my 1999 car, plumbing, electrical, install my own laminate flooring, etc using utube but can install these...
No, I would not recommend this to a friend.
Written by a customer while visiting kwikset.com
Customer Rating
1
Worst on the Market
on July 31, 2016
Posted by: jezebel3
from Gresham, OR, United States
Gender:Female
If you are looking for security do not choose this deadbolt. If you are using the smartkey, expect it to fail within a year. These locks are made from potmetal and meet the minimum grade of the ANSI standards. DO NOT BUY!!!
No, I would not recommend this to a friend.
Written by a customer while visiting kwikset.com