Customer reviews from kwikset.com
Kwikset - SmartKey Security Satin Chrome Metal Double Cylinder Deadbolt
Average customer rating
4.3
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
50
4 Stars
10
3 Stars
0
2 Stars
3
1 Star
8
79%of customers recommend this product.
(
27 out of
34)
Customer Reviews for Kwikset - SmartKey Security Satin Chrome Metal Double Cylinder Deadbolt
Customer Rating
5
great help
on December 23, 2017
Posted by: jackm
from palm coast, fl
i bought this deadbolt set and it did not come with one screw needed to lock it in place. i was sent the pieces I need very promptly. thank you.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Great deadbolt
on December 7, 2017
Posted by: Budlight
from Lowell, Ma
Gender:Male
[This review was collected as part of a promotion.] Nice looking deadbolt works to perfection. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
4
I like the Smartkey feature.
on November 28, 2017
Posted by: Hons
from Florida
Gender:Male
[This review was collected as part of a promotion.] I have bought a good many Kwikset Smartkey combo packs for our house and rental properties. Having the Smartkey feature is a real plus for rental properties,we can give the new tenant a new key. I have only had one tenant that I know of that I think changed the key on me.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Nice deadbolt easy to install and re-key
on October 26, 2017
Posted by: ebaytcc10
from Harrisonburg, VA, United States
Gender:Male
[This review was collected as part of a promotion.] I installed two deadbolts when we installed two new patio doors. The deadbolts would very well.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
1
Poor design. Only a professional can install
on November 13, 2016
Posted by: Matt Davis
from Dallas, TX, United States
Gender:Male
Poor design for handy to install. Jacked with it for an hour trying to get all the pins lined up.
No, I would not recommend this to a friend.
Response from kwikset.comBy Devon Jordan , Community Manager, November 22, 2016
Hi Matt,
We're very sorry to read that you found our 665 deadbolt difficult to install. We do our best to develop user-friendly "DIY" products and comprehensive instructions. If you do ever need help with your product in the future, please give our team a call at 1-800-327-5625.
Thank you,
Kwikset
We're very sorry to read that you found our 665 deadbolt difficult to install. We do our best to develop user-friendly "DIY" products and comprehensive instructions. If you do ever need help with your product in the future, please give our team a call at 1-800-327-5625.
Thank you,
Kwikset
Written by a customer while visiting kwikset.com
Customer Rating
1
Trashing, hardest to install.
on August 12, 2016
Posted by: Whatever
Gender:Female
I bought a 4 set at Walmart. 2 deadbolts 2 door knobs. Keyed alike. No real idea what the part number is because there was nothing on package. It is a "deal" to buy 2 full door sets. Instructions tell you how to drill holes... They are already there!!! Internet and utube is how I learn all home repairs because I'm a middle aged woman. I repair entire toilets, garbage disposals, replace electrical outlets, etc.. Since there was no data on model... Utube found nothing. I don't know what these are I bought at Walmart but after 2 weeks of no security. Throwing in trash. I have never posted a comment before. I will not buy kwikset next time. I struggled too because last were Brinks are so easy but wanted to try. Terrible instructions, terrible part number identity... Throwing in trash. If I can repair my 1999 car, plumbing, electrical, install my own laminate flooring, etc using utube but can install these...
No, I would not recommend this to a friend.
Written by a customer while visiting kwikset.com
Customer Rating
1
Worst on the Market
on July 31, 2016
Posted by: jezebel3
from Gresham, OR, United States
Gender:Female
If you are looking for security do not choose this deadbolt. If you are using the smartkey, expect it to fail within a year. These locks are made from potmetal and meet the minimum grade of the ANSI standards. DO NOT BUY!!!
No, I would not recommend this to a friend.
Written by a customer while visiting kwikset.com
Customer Rating
5
Just what I wanted
on May 13, 2016
Posted by: charleston property
from Charleston, SC
Gender:Male
[This review was collected as part of a promotion.] I bought this product for a rental property. I wanted security, ease of operation, and durable.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com