Customer reviews from kwikset.com
Kwikset - SmartKey Venetian Bronze Metal Deadbolt
Average customer rating
4.7
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
120
4 Stars
9
3 Stars
6
2 Stars
1
1 Star
5
94%of customers recommend this product.
(
121 out of
129)
Customer Reviews for Kwikset - SmartKey Venetian Bronze Metal Deadbolt
Customer Rating
2
Installation Instructions are lacking
on May 9, 2015
Posted by: frank56
from PA
I think that after all these years of making locks you'd have this down to a science that's real. 1). Enlarge the instructions. 2). Create a better way to align the latch with the strike plate, 3). Provide problem resolutions on the instructions.
No, I would not recommend this to a friend.
Response from kwikset.comBy Devon Jordan, Community Manager, May 11, 2015
Hi Frank56,
Thank you for your feedback on our instructions. We've heard many requests from customers looking to us for updates, and have undertaken a special project to do just that. Many product instructions have already been updated, and we're working hard to get through them all.
If you ever need help with instruction, or have any questions at all, please don't hesitate to give us a call at 1-800-327-5625.
Thank you.
Thank you for your feedback on our instructions. We've heard many requests from customers looking to us for updates, and have undertaken a special project to do just that. Many product instructions have already been updated, and we're working hard to get through them all.
If you ever need help with instruction, or have any questions at all, please don't hesitate to give us a call at 1-800-327-5625.
Thank you.
Written by a customer while visiting kwikset.com
Customer Rating
5
Good Deadbolt & SmartKey Makes it even better
on February 28, 2015
Posted by: Highmaster2
from East Central Alabama
Gender:Male
Have been using 4 of these for 4 years now. Installation instructions were clear and easy. They have held up well. The outside portion still looks like new. Really like being able to re-key easily whenever I need to do so. Will never buy another keyed lockset that isn't a SmartKey.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
A Landlord's Best Friend
on June 22, 2015
Posted by: CRS2020
from La Grange, IL, United States
Gender:Male
I have been using Kwikset locks for some time now (15+ years). They have been making master-keyed locks for apartments (Titan was the early name for this line) and now the Smart Lock line works great for my single family rentals. These are good because there are often more locks & styles of locks on a house and I can set them all to work with one key, how convenient. By following the simple instructions I am able to "rekey" a lock in under 1 minute, with only a new set of keys, and no tools. If you do not rush the process, you will be pleased with the results and never have to dis-assemble a lock again!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Smooth working, super easy to re-key.
on November 5, 2016
Posted by: Enjoyingretirement
from Dewey, Az
Gender:Male
[This review was collected as part of a promotion.] Just finished installing 7 lock-sets, including 7 deadbolts, to all of our exterior doors.
Chose the 980 series smart-key deadbolt, because I wanted to have the ability to occasionally re-key the locks, for an extra layer of security.
Not only were they easy to install, they also operate very smoothly, and they look great. And to top it off, it took less than 10 minutes to walk around the house, and re-key six of the locks so all seven would match.
Not only were they easy to install, they also operate very smoothly, and they look great. And to top it off, it took less than 10 minutes to walk around the house, and re-key six of the locks so all seven would match.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Great quality
on November 24, 2016
Posted by: Edpaas
from Zanesville, OH, United States
Gender:Male
[This review was collected as part of a promotion.] I have been buying these deadbolt locks for years. I have a lot of rental properties and started replacing the locks on all of them about 4 years ago withe these locks. They are high quality, easy to install and easy to change the key when tenants move out. Saves me a lot of money changing locks. I have bought over 50 of these over the past 4 years. Great investment.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
4
Awesome Product
on March 13, 2015
Posted by: rkelly
from Orlando, FL, United States
Gender:Female
My husband bought this and I was skeptical but wow almost 2 years later it's still sturdy and reliable. It hasn't weakened or loosened like most other deadbolts. Very reliable product.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Looks Great Works Great!
on April 16, 2015
Posted by: West
from Atlanta, GA, United States
I bought this lock several months ago and it was easy to install. I love the smart key feature.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
This is a very well made dead bolt.
on April 17, 2015
Posted by: Edwin311
Gender:Male
I bought these for two of my outside doors. it easily rekeys I love them both.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com