Customer reviews from kwikset.com
Kwikset - SmartKey Satin Nickel Steel Deadbolt
Average customer rating
4.8
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
104
4 Stars
11
3 Stars
1
2 Stars
0
1 Star
4
96%of customers recommend this product.
(
105 out of
109)
Customer Reviews for Kwikset - SmartKey Satin Nickel Steel Deadbolt
Customer Rating
1
Crap!
on July 5, 2026
Posted by: Stackd5
from Lake placid fl
Gender:Male
Screws are to small. Eventually it will loosen up and screws will keep backing out and eventually it falls out.
Response from kwikset.comBy Kwikset, July 9, 2026
Hello Stackd5,
Thank you for your feedback. We're sorry to hear that the screws did not meet your expectations. If you haven’t already, please reach out to our Support Team at 1-800-327-5625 with details of your purchase and the issues you’ve encountered so we can assist with the correct solution.
Thank you,
Kwikset
Thank you for your feedback. We're sorry to hear that the screws did not meet your expectations. If you haven’t already, please reach out to our Support Team at 1-800-327-5625 with details of your purchase and the issues you’ve encountered so we can assist with the correct solution.
Thank you,
Kwikset
Written by a customer while visiting kwikset.com
Customer Rating
5
Secure Deadbolt
on January 14, 2023
Posted by: jvielmas
from Tomball, TX
Gender:Male
[This review was collected as part of a promotion.] I wanted to add more security to our interior garage entrance door that leads to our house, so we installed this Kwikset Deadbolt. We choose the brush nickel which matched our existing door handle. It has proven to be scratch proof so far, you can not pick it, and it adds a modern/stylish look to your house. Highly recommend - adds security for your home!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Love it
on January 3, 2023
Posted by: Madie
from Beloit wi
Gender:Female
[This review was collected as part of a promotion.] Very affordable. Easy to assemble and to put in. I thought it would be stressful but I was surprised to find that it was pretty simple. It’s a great product and recommend better than your everyday locks.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Perfect for my back garage door!
on December 29, 2022
Posted by: Ashleydtock
from Irwin
Gender:Female
[This review was collected as part of a promotion.] My garage door that leads to my yard needed a new lock. They key never worked right since we moved in. This fit perfectly and was easy to install. The smart key feature allows you to program other keys to it like our front door key. It looks good and has been working well! Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Great product!
on December 22, 2022
Posted by: Vegas533
from Las Vegas NV
Gender:Male
[This review was collected as part of a promotion.] We wanted to upgrade to a more modern-looking lock but not sacrifice safety and this lock was it. It is a nice chrome color and matches all our new handles. It also has the rekey feature which is what we wanted. Overall, very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
3
Does what it says
on December 14, 2022
Posted by: River456
Gender:Male
[This review was collected as part of a promotion.] This product does what it is intended to. It is nice that you can re-key the lock when necessary (great if you have a breakup). It is a bit larger than what I expected and more industrial looking than I would like. I would still buy this again in the future for maybe a rental property or situation where I need to re-key a lock multiple times.
Response from kwikset.comBy Mariana, Customer Care, December 16, 2022
Hi River456,
We appreciate your feedback and if there's any further assistance that we can provide with any Kwikset product, our Support Team is happy to help you at 1-800-327-LOCK (5625).
Thank you,
Kwikset
We appreciate your feedback and if there's any further assistance that we can provide with any Kwikset product, our Support Team is happy to help you at 1-800-327-LOCK (5625).
Thank you,
Kwikset
Written by a customer while visiting kwikset.com
Customer Rating
5
Looks contemporary works great
on December 11, 2022
Posted by: Fran777
from Bethesda md
Gender:Female
[This review was collected as part of a promotion.] Smooth and easy to open and lock. Works great! I love the clean contemporary look of this lock!!!! This is a really good product!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Kwikset Downtown Deadbolt
on December 10, 2022
Posted by: TIGGERGIRL
from Tennessee
Gender:Female
[This review was collected as part of a promotion.] One of the best deadbolts that I have ever had. Kwikset products never let you down.
Easy to install.
Adds a sleek professional look to wherever you install it.
Easy to install.
Adds a sleek professional look to wherever you install it.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com