Customer reviews from hp.com
HP - Essential Laptop Computer 17.3" HD+ Intel Core i5 8 GB memory;256 GB SSD - Jet black
Average customer rating
4.3 out of 5
4.3
(42 Reviews)
Open Ratings Snapshot
Rating breakdown 42 reviews
5 Stars
24
4 Stars
9
3 Stars
7
2 Stars
0
1 Star
2
73%of customers recommend this product. 
(
11 out of 15
)
Best Buy Privacy Policy
Customer Reviews for HP - Essential Laptop Computer 17.3" HD+ Intel Core i5 8 GB memory;256 GB SSD - Jet black
Customer Rating
4 out of 5
4
easy does it good
on September 6, 2026
Posted by: DF
Verified Purchase:Yes
It's really nice to have a laptop where the keys are separated to naturally fit your hand. The non-glare screen is a nice upgrade from my last laptop so I don't need to worry about seeing the screen when the sun coming through the window at my back. I'd give it 5 stars but it just doesn't have enough USB ports so I had to buy a multi-port adaptor to handle the different usb needs I have. 2 ports just doesn't make the grade.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Laptop 17 - cn3068cl
on September 6, 2026
Posted by: S. Mark
Verified Purchase:Yes
Very good product for at home use.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Not happy
on May 17, 2026
Posted by: Al Russell
from Naples Florida
Verified Purchase:Yes
Takes too long to start up
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
I wouldn’t buy this next time.
on April 29, 2026
Posted by: Amy G1
Verified Purchase:Yes
The charging port should be a 2c charger as most laptops are this way now. Also the bullock doesn’t work and I hate it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great
on April 3, 2026
Posted by: Dj111
Verified Purchase:Yes
So far, I haven't had it for 6 months yet. But so far it is so much better than my last one. It's a lot faster. I don't think it has a much at his own to it. As my last one, but it's a lot faster. It's doing everything I needed to do. I hope it lasts long. And everyone of my laptops and desktops have been H. I just like him they're, good
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
ALMOST PERFECTED
on March 14, 2026
Posted by: WILL3
from Rochester Mi
Verified Purchase:Yes
Perfect in everything except not having touch screen
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Lap top
on March 12, 2026
Posted by: Pdak
Verified Purchase:Yes
Excellent product
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
speedy
on January 15, 2026
Posted by: Anonymous
from pinw city mn
Verified Purchase:Yes
so far so good
I would recommend this to a friend!
Written by a customer while visiting hp.com
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