Customer reviews from hp.com
HP - Essential Laptop Computer 17.3" HD+ Intel Core 5 8 GB memory;256 GB SSD - Jet black
Average customer rating
4
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
7
4 Stars
4
3 Stars
3
2 Stars
2
1 Star
0
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for HP - Essential Laptop Computer 17.3" HD+ Intel Core 5 8 GB memory;256 GB SSD - Jet black
Posted by: Anonymous
from Katy Tx
Verified Purchase:Yes
Yes I said both because I bought two of them and they are working just fine
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Stand up! Stand out!
Be one of the HP friendly owners!
on April 13, 2026
Posted by: Anonymous
from Fort Wayne, Indiana! 46805
Verified Purchase:Yes
I was shocked as how large this the screen was for this tablet! I only had a 12 or 14 inch screen and now this was 17 inches and it was just incredible! I typically wake up each morning and get on my tablet and watch news and so forth and it has been a very enjoyable transition from a Microsoft PC to this tablet and I thoroughly enjoyed it!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Sir James of Eckles
Verified Purchase:Yes
Not impressed with the screen. Colors are not very vibrant
Keyboard is driving me nuts. Making so many typing errors, it takes me forever to complete any type of writing. The cursor flies all over the screen. Difficult to find the darn thing.
Keyboard is driving me nuts. Making so many typing errors, it takes me forever to complete any type of writing. The cursor flies all over the screen. Difficult to find the darn thing.
Written by a customer while visiting hp.com
Customer Rating
5
Nice laptop, not touchscreen and a bit too heavy
on March 19, 2026
Posted by: Anonymous
Verified Purchase:Yes
I really like the laptop and is a great bargain. I thought it was a touchscreen but it is not. My only complaint is that it is quite heavy, wish it was a bit lighter.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: DNY1048
from MICHIGAN
Verified Purchase:Yes
THIS IS A GOOD LAPTOP FOR THE PRICE. IT IS EASY TO NAVIGATE AND SET UP WAS EASY.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Taupe70
from Washington State
Verified Purchase:Yes
Purchased this for my daughter at college in another state. She has had significant issues getting it to work. Once she connected to the wifi it loaded accessibility settings that apparently just put a blue box on a black screen. She isn't too technically inclined so has to wait for me to cross several states to get it going for her. May be simple issues, but not much of a user friendly startup process if she's having this much trouble.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (10) ratings-only reviews
Overall Customer Rating
3.9