Customer Reviews for Intex - Elevated Dura Beam Fiber Tech Airbed with Built in Pump, Queen - Gray
Customer Rating
1
Terrible Product
on January 7, 2026
Posted by: Jason
from Minneapolis Minnesota
This is the third or fourth time that this product has failed and doesn’t hold air after a few months of use.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, January 7, 2026
We’re sorry to hear you’re experiencing repeated issues with your Intex product. Please contact us via chat at intexcorp.com or by phone at 310-549-8235 so we can further assist you. We appreciate you giving us the opportunity to help!
I really like this product it has helped me and my partner in a time where we couldnt use a real mattress! It is pretty sturdy but has gotten a few holes in it And their warranty is great! Would recommend
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, September 10, 2025
We’re so glad you’re enjoying our product! If you ever need assistance, you can reach us via chat at intexcorp.com or by calling 310-549-8235. Our team is always here to help!
Dura-Beam® Deluxe Comfort-Plush Air Mattress 18" Queen w/ Built-In Electric Pump
on May 31, 2023
Posted by: Anonymous
This item was a replacement for a previously purchased air mattress that was defective. After 7 days this replacement air mattress was also defective and did not hold air. My guest was literally on the ground come morning. I did not detect any holes in the mattress itself. I did observe that the material around the built-in pump did not seem properly sealed.
Somewhat disappointed as I purchased this product and had to do a warranty exchange the first time after I used it. The warranty process is a bit cumbersome and painful. Could have a way better and more efficient process.