Customer reviews from Samsung US
Samsung - HW-Q900H 7.1.2 Ch Q-Series Soundbar and Subwoofer (2026) - Black
Average customer rating
4.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
48
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
45 out of
46)
Customer Reviews for Samsung - HW-Q900H 7.1.2 Ch Q-Series Soundbar and Subwoofer (2026) - Black
Customer Rating
5
Best ever surround sound system
on July 24, 2026
Posted by: Sundy
from Hickory Hills IL 60457
[This review was collected as part of a promotion.] Great sounds good bass best surround 👌 clear voice sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loved it.
on July 23, 2026
Posted by: Dqsito
from Florida
[This review was collected as part of a promotion.] Love it but it stopped working :(
In the beginning it was great.
In the beginning it was great.
Response from Samsung USBy Samsung Solutions, July 23, 2026
Hello Dqsito,
Thank you for sharing the issues you are experiencing with your Samsung HW-Q900H Soundbar. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Thank you for sharing the issues you are experiencing with your Samsung HW-Q900H Soundbar. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
Immersive
on July 20, 2026
Posted by: Josh
from Minneapolis, MN
[This review was collected as part of a promotion.] Playing any genre of game is completely immersive because of the layers of sound coming through. Money well spent
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
clarity and easy to use
on July 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] was very easy to connect to my TV and the sound was clear and precise
Response from Samsung USBy Samsung Solutions, July 21, 2026
Hi Dave East,
Thank you for purchasing the Samsung HW-Q900H and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Thank you for purchasing the Samsung HW-Q900H and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Bring on the boom
on July 13, 2026
Posted by: Shockme69
from Florida
[This review was collected as part of a promotion.] Upgraded from a bose 5.1 and figured a soundbar will atleast get me some noise cause we all know most tv speakers suck,omg this thing was loud so I had to go play on YouTube for the 9.1 sound files, I let the system adjust itself with the built In microphone and the bass hit and my windows were shaking, wife was mad but we watched days of thunder had to do the topgun thing and now she can't live without the soundbar.....lol
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Killer Sound.
on July 10, 2026
Posted by: Steve1971
from Eugene Oregon
[This review was collected as part of a promotion.] I never trusted Soundbars because I always thought they would never match up to a full surround sound system. I was wrong. This soundbar is everything I was hoping it would be when it comes to sound. I have it paired with my Samsung 65inch S90F QD OLED tv using Q Symphony and wow. Watching movies is like I'm right there in the movie theater. Sounds enveloped me from every direction and the bass dropped a boom like never before. Clarity in dialog was second to none. Connectivity was easy and simple. In closing this is the best soundbar I have yet to own and it delivers on all levels and it was just what I was looking for to pair with my tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beats Bose. Better the expected
on July 7, 2026
Posted by: Jollyrancher
from Lehigh Acers, Florida
[This review was collected as part of a promotion.] I was a Bose guy for over 30 years but when it came time to upgrade I chose Samsung. I am very glad I did. This system far exceeded my expectations. Clarity, Bass connectivity was simple. I love the Sub Woffer because with it, you become immersed in a rich deep bass.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Sound
on July 6, 2026
Posted by: Soundbarguy
[This review was collected as part of a promotion.] Powerful sound and easy connectivity and set up. Major upgrade to our entire basement!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US