Customer Reviews for Lenovo - USB-C to 2.5G Ethernet Adapter - USB Type C - 1 Port(s) - 1 - Twisted Pair - 2.5GBase-T - Black
Customer Rating
5
Great for gaming, GeForce Now, Pixel Tablet
on August 15, 2023
Posted by: tsawlrite
from Kentucky
[This review was collected as part of a promotion.] This device improves Internet connectivity compared to using a WiFi connection. With WiFi, I get 180 Mbps download and 60 Mbps upload. With the Ethernet adapter, I get 401 Mbps download and 703 Mbps upload. Jitter is also reduced from 59 ms to 1 ms by connecting with this device, which seems to help a lot while playing GeForce Now. This adapter is great when your device doesn't have an Ethernet port, like my Pixel Tablet.
[This review was collected as part of a promotion.] The adapter work fine, however from time to time I get disconnected and have to reseat the adapter to get it to start working again. Maybe this is due to the amount of files being transfer over to the laptop, and since then I haven't had any issue.
[This review was collected as part of a promotion.] really enjoying my Lenovo - Yoga AIO 9 32" computer. The speed and graphic are incredible and my work goes so much faster.
[This review was collected as part of a promotion.] Doesn't work for me. Even updared my usb-c drivers specifically for ethernet and laptop only recognized the device was plugged in but not the ethernet.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, April 1, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible, https://support.lenovo.com/us/en/