Customer reviews from bose.com
Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
5
Great sound!!!
on August 22, 2022
Posted by: Chris76
Gender:Male
Length of ownership:1 year or longer
Love these earbuds.
Major downfall is no app to track them if lost/stolen.
For the high cost, that should definitely be a feature!
Major downfall is no app to track them if lost/stolen.
For the high cost, that should definitely be a feature!
Written by a customer while visiting bose.com
Customer Rating
5
Great all around earbuds
on February 20, 2023
Posted by: RobMulisha
Gender:Male
Length of ownership:3 months
Bought these about 3-4 months ago. They've been great so far. Great for work, meetings in loud environments, great for everyday use. Affordable all around product. They are small and sleek. Went for this version instead of the newest one because of the outer case and the ear tip design (can't stand in-ear ones) as they just sit on your ear canal. Charging case is very durable, i barely even scratched it.
Written by a customer while visiting bose.com
Customer Rating
3
Fair
on March 29, 2021
Posted by: Dick
Gender:Male
Length of ownership:3 months
The use of the product is not very user friendly. Have had difficulty charging it. Also, why a charge cord that is different from all my others. If I lose track of it I can't use one of several others I have.!!!!
Written by a customer while visiting bose.com
Customer Rating
5
Bose Headphones Rock
on October 6, 2021
Posted by: Dave G
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] My Bose noise cancelling headphones are amazing. Text me for complete review!!
Email me for more details or questions. Due to my commercial work, I may start to review Bose and other products with unbiased comparisons.
Stay tuned.
Written by a customer while visiting bose.com
Customer Rating
5
Great
on September 21, 2022
Posted by: TIMTOM2271
Gender:Male
Length of ownership:1 month
I happy, great, exelent, fantastic, beatyfull, perfect, quLity
Written by a customer while visiting bose.com
Customer Rating
3
Great Product
on November 9, 2020
Posted by: Saloe44
Gender:Female
[This review was collected as part of a promotion.] The noise cancelling on these is ok they don't fully block out sound but block out most noise. Product itself I think the sound level on these are great with certain phones my older phone it was much lower on but with my newer model the headphone sounded a lot louder. I would take that into consideration as these have no buttons to turn the volume up and down it's all done by your phone. I do have a few things I don't like. The headphone is basically touchscreen and I thought at first ok maybe theres to operate it depending where I touch but nope all it does is open google assistant. Which I don't need my headphones to open google assistant nor do I want it too. This also becomes a bigger issue as you know when you go go adjust your headphone sometimes I would touch the back and boom google assistant in my ear. This was obviously a poor designed idea as I feel like they added this feature to make it higher end to speak. The other thing is annoying which I know is on a lot of headphones rather recognition to know when it's in your ear and not. I can't express enough that I hate this I readjust my headphones. I take one out all the time and have the other one usually playing. These just completely pause once it's out of your ear. I just don't understand why this is a feature. Overall, there ok sound wise if you have a newer phone. I don't think its truly noise cancelling but it blocks out quite a lot. And I just think the overall design of these headphones were poorly designed.
Response from bose.comBy nicole leboeuf, Global Customer Service, November 10, 2020
Hey, it's wonderful to hear that you're enjoying the sound of your new QuietComfort Earbuds.
It's a real shame that your expectations have not been met across all aspects of these earbuds. There are actually many other uses of the touch controls. You can explore them all here - https://bose.life/33ItJpg
You also do not have to have the in-ear detection enabled. Whilst this is a great feature for many other people, I understand that this is not preferred for yourself. You can disable in-ear detection by following these steps - https://bose.life/35fZSFy
If there's anything else we can help with, please do not hesitate to reach out.
Thanks,
Charlotte - Customer Support
It's a real shame that your expectations have not been met across all aspects of these earbuds. There are actually many other uses of the touch controls. You can explore them all here - https://bose.life/33ItJpg
You also do not have to have the in-ear detection enabled. Whilst this is a great feature for many other people, I understand that this is not preferred for yourself. You can disable in-ear detection by following these steps - https://bose.life/35fZSFy
If there's anything else we can help with, please do not hesitate to reach out.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
underwhelming
on January 12, 2021
Posted by: michael
Gender:Male
Length of ownership:3 months
these earbuds were nothing like i expected. the Bang and Olufson Non noice canelling earbuds have better sound than these noice cancelling earbuds. very disappointing.
Written by a customer while visiting bose.com
Customer Rating
4
Great ear Bud.
on February 18, 2021
Posted by: Aboy1
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this about 1 month ago.Great product only concern is comfort.After about few hours wearing it felt a little bulky in my ear.I wish it wan't so heavy.
Written by a customer while visiting bose.com