Customer reviews from bose.com
Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
1
Very disappointed
on November 10, 2021
Posted by: Braz
Gender:Male
Length of ownership:1 month
I bought my ear buds weeks ago and the app is terrible and I still can't use my ear buds that I spent a fortune on!!!!
Response from bose.comBy Nelson Penney, Global Customer Service, November 11, 2021
Hello, we are sorry to hear that you are having difficulty connecting your QuietComfort Earbuds to the Bose Music app. To resolve Bluetooth connectivity issues, please try the steps at https://bose.life/3ihC76j.
If this doesn't work, please reach out to us directly at https://bose.life/3kp6LLF, so we can look into things further.
Thanks, Matt - Global Customer Service
If this doesn't work, please reach out to us directly at https://bose.life/3kp6LLF, so we can look into things further.
Thanks, Matt - Global Customer Service
Written by a customer while visiting bose.com
Customer Rating
1
Not satisfied
on January 19, 2021
Posted by: Fredd21
Gender:Male
Length of ownership:3 months
Earbuds pop my ears. Not satisfied. Want to exchange it for the sportsearbud
Response from bose.comBy nicole leboeuf, Global Customer Service, January 20, 2021
Hey Fredd21,
Sorry to hear that you don't find the earbuds comfortable. We have a great guide to getting a perfect fit here https://bose.life/35DWLqN.
If you wish to explore service options for your product you can do so by contacting us here https://bose.life/2XnA0oS.
Jack - Customer Support
Sorry to hear that you don't find the earbuds comfortable. We have a great guide to getting a perfect fit here https://bose.life/35DWLqN.
If you wish to explore service options for your product you can do so by contacting us here https://bose.life/2XnA0oS.
Jack - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Still trying to get them working
on December 19, 2021
Posted by: KatellaMG
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] sometimes they connect, sometimes they don't, very frustrating! so glad I didn't give away my apple pods...at least I got the Bose to fit and they are not falling out... I'll keep trying as they do cancel noise very well My Bose bluetooth speaker works and connects so easily I really wasn't prepared for this
Response from bose.comBy Sam F, Global Customer Service, December 29, 2021
Hi, pleased to hear you love the comfort and noise-cancellation of your QuietComfort Earbuds! For difficulties with Bluetooth, please try the troubleshooting at https://bose.life/34rvSFt. If you find this issue persists, please reach out at https://bose.life/38Q1vZs so we can assist you further with this.
Thanks, Sam - Global Customer Service
Thanks, Sam - Global Customer Service
Written by a customer while visiting bose.com
Customer Rating
5
Gift
on February 15, 2022
Posted by: Rachelle
Gender:Female
Length of ownership:1 month
I bought these for my husband because he loves to run. He said they are awesome
Written by a customer while visiting bose.com
Customer Rating
5
Pleased with this purchase.
on June 15, 2022
Posted by: Marge
Gender:Female
Length of ownership:1 month
I can get everything but quiet mode. That TV rules and I can’t block the TV sound.
Written by a customer while visiting bose.com
Customer Rating
5
Noise cancelling earbuds
on October 30, 2021
Posted by: Bose buds
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] I have Only had them for a week but like them so far
Written by a customer while visiting bose.com
Customer Rating
1
Bad Product
on January 12, 2021
Posted by: Ham
Gender:Male
Length of ownership:1 week
Could not get the left Earbud to work. Bad product
Response from bose.comBy nicole leboeuf, Global Customer Service, January 15, 2021
Hello,
I'm sorry to hear you experienced issues pairing the left earbud. You can find instructions for pairing the headphones via the Bose Music app here https://bose.life/39BgZSZ.
If you continue to experience problems pairing, please head over to the contact us page, we'll be happy to help.
Jeff - Customer Support
I'm sorry to hear you experienced issues pairing the left earbud. You can find instructions for pairing the headphones via the Bose Music app here https://bose.life/39BgZSZ.
If you continue to experience problems pairing, please head over to the contact us page, we'll be happy to help.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Quality makes it better
on February 19, 2022
Posted by: sadikyoga
Gender:Male
Length of ownership:1 month
I really love that earbuds easy fit to ears i sold my airpods and bought it fully satisfied just 1 thing Could be better you couldnt connect devices at the same time u should off connection from one and pair another. Hopefully with a softoware update this issue can be solved as soon as possible
Written by a customer while visiting bose.com