Customer reviews from bose.com
Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
5
Stylish earbuds with great noise cancelling effect
on January 12, 2021
Posted by: Dan
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Just purchased over Xmas. Sound quality is very good. The only issue I have is with the bluetooth connection. I have had to work on this to make it right. Seems ok right now.
I use with I phone and apple watch; still working on the apple watch stations. Noise cancelling is really good. can't wait to try on airplane.
I use with I phone and apple watch; still working on the apple watch stations. Noise cancelling is really good. can't wait to try on airplane.
Written by a customer while visiting bose.com
Customer Rating
5
Great sounds
on January 19, 2021
Posted by: Jorge
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] This pair of Bose quick comfort are great but would like to add a equalizer on the app or at least some boost like the hearphones had looking forward to get this software update please thanks .
Written by a customer while visiting bose.com
Customer Rating
3
Noise cancelling is not quite right
on January 20, 2021
Posted by: AtlantaUser
Gender:Female
Length of ownership:3 months
I have had these two months and cannot get happy with this model. When turning on the unit, there is a shrill dog whistle sound that lingers a while. I feel like I am in a sound proof chamber whenever I talk. I find that I need to use the app to try to adjust things. I am a longtime Bose user but I wish I had not bought this model.
Response from bose.comBy nicole leboeuf, Global Customer Service, January 20, 2021
Hey there,
Sorry to hear that you aren't happy with your purchase due to a whistle that occurs.
These steps here https://bose.life/2TrulJY should resolve this for you! I'd also recommend adjusting the noise-canceling level via these steps here https://bose.life/3sKX2Sq to help with that soundproof feeling.
Jack - Customer Support
Sorry to hear that you aren't happy with your purchase due to a whistle that occurs.
These steps here https://bose.life/2TrulJY should resolve this for you! I'd also recommend adjusting the noise-canceling level via these steps here https://bose.life/3sKX2Sq to help with that soundproof feeling.
Jack - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
left ear independently.
on September 6, 2021
Posted by: CHILDOFGOD
Length of ownership:1 week
[This review was collected as part of a promotion.] You are not able to listen to one ear using left ear only, Siri needs to instead of press and hold right ear it needs to be on left ear. There needs to be a microphone in each ear to work with one or other in ear.
Response from bose.comBy Nelson Penney, Customer Support, September 7, 2021
Hello Dale, you can use just one earbud. Just be sure to use the right earbud. That’s because when you pair your QC earbuds to your device, the Bluetooth connection occurs between the source device and the right earbud. The signal is then beamed over to the left earbud. So, if you were to take out the right earbud and place it on a table, that earbud would go to sleep in about 20 minutes and, when that happens, the left earbud would lose its Bluetooth connection. Similarly, if you were to place the right earbud in the charging case and close the lid, the left earbud would lose its connection immediately.
As for calls, it’s worth noting that the microphone system that picks up your voice is located in the right earbud — another good reason to opt for the right earbud when you feel like only wearing one.
Tori Mae - Customer Support
As for calls, it’s worth noting that the microphone system that picks up your voice is located in the right earbud — another good reason to opt for the right earbud when you feel like only wearing one.
Tori Mae - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on September 27, 2021
Posted by: DeeNLA
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I love using these. Enough noise cancelling to be comfortable while my husband watches sports.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on October 7, 2021
Posted by: Elag8
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Really love the sound quality and the noise canceling feature is great.
Written by a customer while visiting bose.com
Customer Rating
5
Finally a wireless noise cancelling earbuds
on October 28, 2021
Posted by: World passport
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Been waiting for Bose to make a noise cancelling earbuds that's wireless. I have a few of Bose noise cancelling items. They all work great. So I was happy with these too. Never even think about getting other brands.
Written by a customer while visiting bose.com
Customer Rating
5
Best Earbuds I ever owned
on December 3, 2021
Posted by: Debby
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] The earbuds fit well and sound great. Wore them on a walk without fear of losing them.
Written by a customer while visiting bose.com