Customer reviews from bose.com
Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
5
Awesome
on January 25, 2022
Posted by: landlessness
Gender:Male
Length of ownership:6 months
Great quality. Very comfortable. Noise cancelling is surprisingly good.
Written by a customer while visiting bose.com
Customer Rating
5
Great Earbuds
on February 11, 2022
Posted by: Hofmann
Gender:Male
Length of ownership:1 month
Great bass and sound quality love this earbuds so much.
Written by a customer while visiting bose.com
Customer Rating
1
Too much noise
on October 5, 2022
Posted by: Too much noise
Gender:Female
Length of ownership:1 week
I pirchase 2 weeks ago and everyone is complaining about all the external noise.
Response from bose.comBy Nelson Penney, Customer Support, October 10, 2022
Hello,
I'm sorry to hear you've had issues with external noise during calls. Please see this troubleshooting article to try to remedy the problem. https://bose.life/3Ev3oxS
If you continue to have problems with poor quality during calls, please reach out to us the contact page here: https://bose.life/3RMX5df.
Jeff - Customer Support.
I'm sorry to hear you've had issues with external noise during calls. Please see this troubleshooting article to try to remedy the problem. https://bose.life/3Ev3oxS
If you continue to have problems with poor quality during calls, please reach out to us the contact page here: https://bose.life/3RMX5df.
Jeff - Customer Support.
Written by a customer while visiting bose.com
Posted by: Lenny051986
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it a couple weeks ago, the sound quality, anc, and features are wonderful. But the only thing I complain about is the size of the case, is too big, therefore it isn't comfortable to take them everywhere.
Response from bose.comBy nicole leboeuf, Global Customer Service, November 14, 2020
Hey! Glad to hear you're loving the sound, noise-cancellation, and touch control features of your QC Earbuds. The charging case is a great accessory that provides extra juice for your earbuds so you can easily charge the buds, and also continue to use them on-the-go. For any other queries, feel free to reach out at https://bose.life/38Q1vZs. I hope you continue to enjoy your new product!
Sam - Global Customer Service
Sam - Global Customer Service
Written by a customer while visiting bose.com
Posted by: Anonymous
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had these Bose buds now for a couple weeks. Bose is always known for their quality sound and comfort - No different here. The thing I feel is the dealbreaker is the issues with connectivity. The whole point of having wireless buds are so we can do things without a bunch of hassle. Having to either use the app to disconnect and reconnect each and every time I want to connect to a different device, is super annoying. Apple has done an amazing job with that... Maybe its time to buy Apples chip. I can certainly see folks only purchasing the over ear version because of this issue. My old Bose was much easier to switch than the new ones. Very disappointing!
Response from bose.comBy nicole leboeuf, Global Customer Service, November 16, 2020
Hey there,
I'm so glad to hear that you like the sound quality and the comfort.
I'm sorry to hear that you are having some issues with switching devices. Did you know that the Earbuds can remember up to seven different devices? This means you will not need to clear the devices when you wish to switch. I have included a helpful link here: https://bose.life/3pA5vqc, which will help if you are having some issues.
Thanks!
Kerri - Customer Support
I'm so glad to hear that you like the sound quality and the comfort.
I'm sorry to hear that you are having some issues with switching devices. Did you know that the Earbuds can remember up to seven different devices? This means you will not need to clear the devices when you wish to switch. I have included a helpful link here: https://bose.life/3pA5vqc, which will help if you are having some issues.
Thanks!
Kerri - Customer Support
Written by a customer while visiting bose.com
Posted by: LeftCoastie
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
They work well if I’m just at home, but when I would start moving around or leave the house, they were hard to keep in my ears. They’re also comparatively heavy, which didn’t help. The charging case is ENORMOUS. Good luck keeping that in your pocket.
Response from bose.comBy nicole leboeuf, Global Customer Service, November 14, 2020
Hello!
I'm glad to hear you are enjoying the great sound of your new earbuds! If you find they are not staying in your ears, be sure to try all 3 sizes of the StayHear Max tips that come with the earbuds. It's not unusual to need different sizes on each earbud, so don't be afraid to mix and match the sizes to get the right fit for you!
If you would like help finding the correct fit for your ears, we do have a helpful video guide available here: https://bose.life/3ptwRhH
Keith - Customer Support
I'm glad to hear you are enjoying the great sound of your new earbuds! If you find they are not staying in your ears, be sure to try all 3 sizes of the StayHear Max tips that come with the earbuds. It's not unusual to need different sizes on each earbud, so don't be afraid to mix and match the sizes to get the right fit for you!
If you would like help finding the correct fit for your ears, we do have a helpful video guide available here: https://bose.life/3ptwRhH
Keith - Customer Support
Written by a customer while visiting bose.com
Posted by: Batman
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this product in the hopes the call quality as far others hearing my voice would exceed the Galaxy Buds Live but from my calls while in Starbucks, the callers were not able to hear me clearly having me to revert back to the Buds Live which offered better clarity than BQC Earbuds, I own the Bose N700 and am very pleased with call quality, but the reason I have not mentioned music quality is because that's a given its Bose the sound stage is always excellent but if your wearing earbuds or OTE's and is connected to a phone all must be good not just one aspect of your purchase,
Response from bose.comBy nicole leboeuf, Global Customer Service, November 17, 2020
Hey there,
Awesome to hear that you're enjoying the sound quality of your new earbuds. It's a shame that you've not been able to experience great microphone voice pickup when on your calls. I believe this is likely to do with the way the earbuds are positioned in your ears. The earbuds use a beamforming microphone array and, therefore, it is essential that the angling of the earbud is accurate. We have a really simple guide on wearing and adjusting your earbuds which will really help with this - https://bose.life/2I52bSx.
Thanks,
Charlotte - Customer Support
Awesome to hear that you're enjoying the sound quality of your new earbuds. It's a shame that you've not been able to experience great microphone voice pickup when on your calls. I believe this is likely to do with the way the earbuds are positioned in your ears. The earbuds use a beamforming microphone array and, therefore, it is essential that the angling of the earbud is accurate. We have a really simple guide on wearing and adjusting your earbuds which will really help with this - https://bose.life/2I52bSx.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
There great for me I've been looking for Earbuds.
on November 17, 2020
Posted by: Fs
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
[This review was collected as part of a promotion.] I brought them 2 week's ago all i can say there great.
Written by a customer while visiting bose.com